Yeah, when I reported that my ssl config email template did not contain any merge fields, I was told I probably deleted them accidentally. When I reported the demo itself didn't contain the merge fields either it was blamed on the fact that anyone can go in and modify the template. I was finally given the information on the missing field.
It is {$ssl_configuration_link}.
Maybe now, they will consider the possibility that a new install of WHMCS in fact has a bug in that this email template is messed up.
Enjoy,
Dave G.