Chalipa

Hi, All tickets sent to WHMCS departments are marked as "Blocked Sender". I have POP3 mail piping set. I have to "Ignore Error and Import" (see screenshot 2) so the mail/tickets are registered. Even when i do this, replies sent by clients are Blocked again. I do not have any kind of spam protection set. How can I resolve this? Thanks in advance.

Hi, POP3 mails are not getting imported in WHMCS, emails sent to sales@mycompany.com are not reaching WHMCS even though correct settings are in place as well as cron is set for every minute. Strange thing is that there is nothing in the Ticket Mail Import Log . The server it's being hosted has DirectAdmin as control panel and Litespeed. How do I find the real issue here? I'm using WHMCS version 7.0.3

Yes Sir, still everything is accessible.

Hi, I have followed this, https://prnt.sc/1036s4z Still vendor files are accessible. 😞

Hi, I have latest version of WHMCS installed with Centos 7 and Openlitespeed and DirectAdmin as control panel. I had Apache, but when I upgraded from Apache to Openlitespeed my domain.com/whmcs/vendor/composer/LICENSE and other files are accessible, and I also get this: https://prnt.sc/1036a1b I currently have this in public_html/whmcs/vendor/.htaccess <IfModule !mod_authz_core.c> Order allow,deny Deny from all </IfModule> <IfModule mod_authz_core.c> Require all denied </IfModule> but, still all the files are still accessible, how do I fix this?

So I just move all the files from subdomain to main domain and reissue the license and configure the storage locations? How about setting up permissions etc? and ticket import? cron settings?

Hi, I have recently moved from Clientexec to WHMCS, now that I'm a little used to it, I'd like to move it to my main domain, like something from my.domain.com to www.domain.com what are the easiest steps to do this? Thanks in advance.

Hi, I'm trying to configure the department and fetch tickets via pop3/imap but I'm getting this error https://prnt.sc/wg9vvz (I have removed the domain name for privacy reasons) The Mail Import test failed: cannot select INBOX, is this a valid transport? What could be the issue here?

Thank you for the guidance, i have opened a sales ticket and hopefully they will move it to support.

Thank you @brian! for explaining the exact issue i'm facing while submitting a ticket. I still can't get hold of support, is there any email that i can submit my question to?

Hi, When I try to submit a ticket for RESELLER SUPPORT I get the following error https://prnt.sc/weef12 While submitting ticket, I don't get the option to enter the requested data. Can any one help me on this?

Hi, I have 7.0 with 7.0.3 and I am getting 403 error, any idea how I can fix this issue?

Hello, I have whmcs version 7.0.3 which version of PHP does it support? Can it run on 7.3? Thanks

Here is the screenshot: http://prntscr.com/pvqrdr

For some strange reasons, i'm getting refused even though i have correct login details as well as pop are enabled in gmail as well. POP Import Log Date: 12/11/2019 08:23:42 Host: pop.gmail.com Email: support@domain.com Connection error: Can't connect to pop.gmail.com,995: Connection refusedHost: pop.gmail.com Email: sales@domain.com Connection error: Can't connect to pop.gmail.com,995: Connection refusedHost: pop.gmail.com Email: internet@domain.com Connection error: Can't connect to pop.gmail.com,995: Connection refusedHost: pop.gmail.com Email: legal@domain.com Connection error: Can't connect to pop.gmail.com,995: Connection refusedHost: pop.gmail.com Email: info@domain.com Connection error: Can't connect to pop.gmail.com,995: Connection refused port 995 is open in firewall as well, and mod_security is disabled.

My tickets are arriving at my whmcs after one hour, I need urgent help to fix this, please. my clients are complaining about late replies.

Hi, Yes, i'm using POP 3 importing. I do not get any error msg there. Can you explain what you mean by "running manually"?

hello everyone, tickets/mails sent to my whmcs are arriving after 30-40 mins even though i have set ticket importing (pop) for every minute set. i have correct settings in general settings -> mail as well which is: smtp port: 465 host: smtp.gmail.com login: mygooglehostermail pass: password also less secure apps are enabled in google settings, as well as port 465 and 587 are opened in the firewall. any help in this regard is much appreciated.

hi my website exploit scanner is showing base64_decode on default files on whmcs which i recently downloaded. can anybody confirm that the following files are by default in this location whmcsfolder/vendor/symfony/http-foundation/ServerBag.php on line 70 it is $exploded = explode(':', base64_decode(substr($authorizationHeader, 6)), 2); or something is wrong?

hi my support & updates are expired but i believe i can download the update till the date i had my support & updates active? i currently have 7.0.1 in my whmcs, and i cannot find anything in downloads section, i get only the error msg support is expired. where can i get it?