Gremlin

Did you have any luck getting this resolved @birdontheridge2 ? I have a similar problem, new install of WHMCS 7.x and whenever a client try's to pay via Credit Card using the eWay Token module it gets declined, according to the log the error is "No Remote Card Stored", when I check in MyeWay the user hasn't been created hence I assume the error.

Could they please be made customisable in a future release ?

You're welcome

I'll share my scripts once they've had a bit more work, I kind of gave up on them when I realised the API didn't really process things the way I would have expected, at this stage they're just a couple of ASP Classic scripts which might not be to everyone's taste but was the quickest for me. Passwords I haven't tackled yet but I have a couple of ideas on how to manage them

Are you able to share the answer ? I've written a couple of scripts which import the users and invoices utilising the API but had had issues when trying to import the payment side of things, particularly where a customer has paid multiple invoices in one payment or had split payments paying a single invoice

Thanks .. I've already found that isn't a foolproof option though and I'm the only staff member lol .. maybe V4 will cover this one off for us.

Is there any way to change the New Ticket notification received by the WHMCS admin users who have the support ticket notifications option enabled ? I would have thought this should be a customisable email template but i just can't seem to find it so suspect it's hard coded. I need to remove the line and those that follow at the end of the email that start off with "You can respond to this ticket by simply replying to this email or by logging into the administration area................" When the Admin replies via email this is included in the response to the customer and I'd rather not have the admin URL for our WHMCS install going out on every ticket we reply too (sure smart users can probably find it but it should be removed imo). Are there any hooks I can use to also do some additional parsing on the emails before they're imported into WHMCS via | or POP3 ? Cheers.

I was having a hard time getting POP3 imports to work correctly from an SSL enabled server (outsourced to ihostexchange/sherweb) and thought I would just post this quick kluge I discovered that seems to get things working, Apologies if it's been posted before I have been searching the forum for the last hour or so trying to solve my issue so I hadn't come across it). In your Support Department setup where you specify the mailserver port (normally 995 for POP3-SSL) I simply placed /ssl after the port number and low and behold I went from getting nothing being imported (connection basically timing out because it wasn't authenticating) to everything being imported correctly. So if you're also having trouble connecting via SSL try changing your port setting from just 995 to 995/ssl