splitech

Fresh install of V6.1 and getting: Unable to complete incremental updates: Unable to import the 3.2.1 database file. Unable to access import path. Seen similar responses on form with a few fixes, but nothing confirmed fixed.

How can I turn it off or remove it?

When using the new version, why do you have to scroll all the way to the bottom of the page to see the ticket reply then scroll all the way back up to the top to enter your reply. The middle section is filled with all the products and services for each user. This was never like that in the last version.

Is this going to get fixed? I am eager to buy WHMCS, but not until this is resolved.

Also have this problem. Any updates yet?

After a new order is created, WHMCS sends an email to the admin's with subject; WHMCS New Order Notification, is there a way to change this for each product? Like WHMCS New Hosting Order, WHMCS New Streaming Order

Is there a way to always require CC info even if there is no price on a product.

Is there a way, that on a new order, we can authorize the customers credit card, but not actually capture there card. We are trying to give a trial account of a service but validate that trial users CC info with out charging them.

Hello, When a new order is created, the system sends the admin's an email about the new order created. Is there a way to include on that email about the order if payment was Paid,Not Paid, Pending?

Nevermind, I found it, brain is not working very well, as its the end of the day. Thanks.

Alright, so where is this area at ?

Right, But its still not showing up in the full list of all invoices, Its missing.

After upgrading my customers WHM a few weeks ago, now we are trying to edit the configurable options under each product, and all we get is a list of Assigned Option Groups. What happened to all of my options. They are all showing up on each product, but i need to change/remove some of them. I have attached a screen shot. Thanks

In our WHM, under a user, there was a paid invoice that ding'd the users credit card, then someone in the billing department canceled the invoice. The invoice under the customers account shows only one invoice, and the all invoices does not show the missing invoice #224, Yet the transaction list under the users account shows both transaction, but the invoice looks like this. Client Name Invoice Date // Due Date // Invoice Amount $ Balance $-319.00 Any help would be great, because we need to un-cancel the invoice and do a credit back on there card.

Just upgraded my customer's WHM to version 3.8.1. After doing so the email templates custom merge inserts are not working. For instance on an email template there is: IP: [productcustom-ip address] Port: [productcustom-device port] Password: [productcustom-device password] Now i see this changed in the new version, so i did the following. IP: {$service_custom_field_ip_address} Port: {$service_custom_field_device_port} Password: {$service_custom_field_device_password} And when we send emails we get IP: Port: Password: Now these are custom fields for each product/services. Does it matter what merge you have to do for each product? Like {$product1_custom_field_ip_address} and {$product2_custom_field_ip_address} Please help.