Muhammad

Do you have any update for this ?

have you found any solution for this?

Hi, I would like to first Validate Login of my client and then open a ticket on his/her behalf but using his own credential, (preferably with his username and passwordhash retrieved form "Validate Login" Api) Of course I am able to open ticket using Api Credentials specified from backend, however I do not think this is the best practice (sequrity-wise) since I do not want to deploy an api-identifier and api-secret with role of creating ticket within my app, and I need the api to get authenticated with clients credential, perhaps I am doing something wrong! can somebody help me through this?