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Ezequiel Cattaneo

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Everything posted by Ezequiel Cattaneo

  1. Hi everyboy, I have a problem A customer reported that he could not reset his password, I tried to do it myself, and it is true, although he can complete it with his email, the email with the reset link never arrives and does not appear in the system log either. But with other customers it does work. Does anyone know what could be happening? In the customer profile, both have the same settings. Regards
  2. Hi everyone, After the upgrade, when I try to mark some invoices as payed I see in red the following error into admin area: ---- Successfully Updated 0 invoice(s). the following invoice(s) failed to be marked paid: 1462, 1464, 1466, 1467, 1458, 1459, 1461 This could mean the invoice is in status which cannot be paid or there is not balance due. Find out more ---- Then, the invoices are not showed more as unpaid, but in the balance (billing invoice amount) I can´t see the amount added. But I can see that invoices as payed in the payed invoice list.. Any ideas what's going wrong?
  3. Below, the message in the browser when I try to go to the admin dashboard: ---------------------------- Security Warning The install folder needs to be deleted for security reasons before using WHMCS. WHMCS\Exception\Application\InstallerExists: Application is up to date, but installer directory is still present in /home/webstoadmin/public_html/clientes/vendor/whmcs/whmcs-foundation/lib/Utility/Bootstrap/Application.php:0 Stack trace: #0 /home/webstoadmin/public_html/clientes/init.php(0): WHMCS\Utility\Bootstrap\Application::verifyInstallerIsAbsent() #1 /home/webstoadmin/public_html/clientes/webstoadmin/index.php(0): unknown() #2 {main} ---------------------------- But where is the installation folder that I must to delete?
  4. Hi everybody, I have activated slack notifications, created the Oath key, created events, but no one notification arrives to my slack channel.. Can someone give me a hand with this problem? Thanks in advance
  5. Hi, I had installed whcms, and followed the chapter "securing the whcms installation".. everything was fine, until I tried to move the templates_c directory to above the public_html directory.. I had moved that directory to: /home/webstower/whcms/templates_c added to the configuration.php the line with the new path: $templates_compiledir = '/home/webstower/whcms/templates_c/'; But now, when I try to access to the admin area, the whcms show me the following error: Permissions Error The templates compiling directory '/home/webstower/whcms/templates_c' must be writeable (CHMOD 777) before you can continue. If the path shown is incorrect, you can update it in the configuration.php file. Im sure that I had choosed the right permission for that directory, I send you a capture.. what can be wrong? This is my configuration.php content: <?php $license = 'notshowed'; $db_host = 'localhost'; $db_port = ''; $db_username = 'notshowed'; $db_password = 'notshowed'; $db_name = 'notshowed'; $cc_encryption_hash = 'notshowed'; $templates_compiledir = '/home/notshowed/whcms/templates_c/'; $mysql_charset = 'utf8'; $customadminpath = "wwwadmin";
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