spirog

Brian! you are awesome. Untick the check mark and no more emails for domain sync. Did not k ow this existed. What a life saver. I hate a lot of emails. And you just made my evening and weekend. Once again thanks for you replies and help. Super appreciated!!! kind Regards, Spiro

How do I turn off these emails or stop this actual cron from running I get email every 4-6 hours. But I’m not using the domain sync Domain Synchronisation Cron Report for 03-06-2021 16:35:02Active Domain Syncs is there a way to turn this off or somehow to stop receiving these emails. I’m just using whmcs for now for support and service products. Installations of a script and server setups etc. not selling domains or hosting thanks for any advice how to stop the emails and or this specific cron from running kind regards Spiro

Hello when you receive an email from a closed ticket for feedback as a client or guest and viewing it on my iPhone or other mobile deviceThe 10 inputs to select 1-10 do not align they are floating and they don’t show all of them. The email looks really bad.I’m using a child theme and parent theme is twenty-one v 8.1.3 php 7.4 anyone have a fix for this? Thanks Spiro

Sorry didn't see this post from @zomex 😞 must of been my blind spot sorry. you can delete this post if needed . Spiro

ok this is another bug Just copied over the markdown-guide.tpl from twenty-one theme to my child theme and now it works please add this to the bug report so we can get a permanent fix next update Kind Regards, Spiro

left side reply button not working for twenty-one as parent and my own child theme whmcs v8.1.3 php 7.4 code is jQuery('#ticketReply').click() should be smoothScroll('#ticketReplyContainer') - the top reply button works smoothscroll to the bottom where you can reply, - the left uses the old code I would assume from six template this is a bug Spiro

when I tested whmcs v 8.1.3 using Twenty-one as parent and my own child theme php 7.4 Example: reply Guest asking for support...I start to add a reply. when I click on Preview after adding anything it does not work, it shows the same coding as before i clicked on it. no formatting whatsoever here is an output of the error I see if its the correct error ?? Uncaught TypeError: Cannot read property 'body' of undefined at Object.onPreview (scripts.min.js?v=c8b4ae:8) at t.showPreview (scripts.min.js?v=c8b4ae:9) at callback (scripts.min.js?v=c8b4ae:9) at t.__handle (scripts.min.js?v=c8b4ae:9) at HTMLButtonElement.i (scripts.min.js?v=c8b4ae:1) at HTMLDivElement.dispatch (scripts.min.js?v=c8b4ae:3) at HTMLDivElement.m.handle (scripts.min.js?v=c8b4ae:2) onPreview @ scripts.min.js?v=c8b4ae:8 showPreview @ scripts.min.js?v=c8b4ae:9 callback @ scripts.min.js?v=c8b4ae:9 __handle @ scripts.min.js?v=c8b4ae:9 i @ scripts.min.js?v=c8b4ae:1 dispatch @ scripts.min.js?v=c8b4ae:3 m.handle @ scripts.min.js?v=c8b4ae:2 scripts.min.js?v=c8b4ae:2 [Violation] 'click' handler took 676ms anyone have an Idea how to correct this ?

hello I am using a child theme and parent theme is twenty-one - whmcs v8.1.3 everytime I click on the ? help button when added a support reply it just pops up and only has the title and nothing else ? php 7.4 Spiro ?

PS this did work, I copied over a copy to my child theme and it does not show any longer when selecting a different department in the form. thanks again Spiro

hello I have found another bug and reported it to whmcs /homepage.tpl ( homepage - /index.html) has 5 containers and another 4 containers right below them. the last 4th container does not align properly when viewing on a mobile device or tablet ( ie ipad ) nor if you were viewing on a desktop and shrunk down you browser page as if it were a mobile device or tablet the code is below if you remove offset-3 Find in /homepage.tpl the code below: <div class="col-6 offset-3 offset-md-0 col-md-4 col-lg"> <a href="clientarea.php?action=masspay&all=true" class="card-accent-midnight-blue"> <figure class="ico-container"> <i class="fal fa-credit-card"></i> </figure> {lang key='homepage.makeAPayment'} </a> </div> </div> and change to : <div class="col-6 offset-md-0 col-md-4 col-lg"> <a href="clientarea.php?action=masspay&all=true" class="card-accent-midnight-blue"> <figure class="ico-container"> <i class="fal fa-credit-card"></i> </figure> {lang key='homepage.makeAPayment'} </a> </div> </div> now it will align as it seems it should. if anyone has another fix or a reason why this should have the offset-3 please do let me know Hope this helps anyone else having this issue kind Regards, Spiro

Thank you @zitu4lifeso much sorry for the delayed reply 🙂 it is whmcs issue and I reported as a bug report and they noted it and said they will fix it also thank you for the information on the free dev lic I will ask for it now and setup a dev site for testing - this is great info I did not know about this 🙂 I did purchase directly from whmcs Kind regards, Spiro

Thank you @brian! so much sorry for the delayed reply 🙂 it is whmcs issue and I reported as a bug report and they noted it and said they will fix it Kind regards, Spiro

I forgot to mention this only happens when using a child theme only header.tpl and footer.tpl is added I sent bug report to https://www.themelooks.com/ the creator and they said its on whmcs its a bug related to the new twenty-one theme and using a child theme ? not sure what to believe ? any help would be greatly appreciated Kind Regards, Spiro

Update: I am using latest version fresh install today 8.1.3 also tried earlier on latest beta of WHMCS as a test and same issue as well I noticed this bug, when having more than one email in a department and you go to select a different department, at the bottom of the page you get this error showup supportticketsubmit-customfields.tpl is missing how can we fix this? uploaded screenshot, if someone can help me? Kind Regards, Spiro

No. You have to set the path where you location is. Of those 2 folders attachments and download

Just got another update. The storage is only for download and attachment folder So we still need to add to configuration.php This line if you move your templates_c to a secure path. Sorry but first support told me.to use storage then they said it's the old way for templates_c and for securing crons folder So we don't need the download and attachment folder snippets in configuration.php we need to use the storage settings for those folders. And change the drop-downs to the correct path. We only need to follow directions to secure templates_c folder if we move it and crons folder as we did prior. $templates_compiledir = "/home/username/templates_c/"; Sorry for all the writing maybe you can change my posts to refoect the.priper settings to secure download folder attachment folder templates_c folder and crons folder So now I finally have it correct. Though 🙂

Hi, I was stumped until I received a support reply about what we need to do to to secure folders under public_html Downloads , attachments, template_c folders. Still waiting on reply about crons folder if we still follow the old directions for that So here is the update to secure those 3 folders if someone has an issue with seeing insecure warnings As of WHMCS 7.7, these settings are now configured under Setup > Storage Settings and the old variables for the configuration.php file are not used. We will be updating the documentation to reflect that. Hope this helps someone else in tye mean while as they update there documentation for how to get rid of the warnings and proper setup of moving those folders to a secure location under public_hrml folder. Just move the folders as you normally would under the public_html folder Create a secure path for these folders to move them too something like below. /home/username/whmcs/downloads /home/username/whmcs/attachments /home/username/whmcs/template_c And then go to setup> Storage settings > configuration and change the path to where you have placed these folders After in storage settings you can add the path to template_c and configure each folder path. Then you can delete the old paths from storage settings being careful to delete the correct ones. 🙂

Hi all Im kinda new to whmcs, I really do think its awesome and cant wait to learn even more Spiro G have patience if I ask a question, while I learn more and then I can return the favor for someone else that needs help 🙂