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evolve hosting

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evolve hosting last won the day on December 5 2020

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About evolve hosting

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  1. I'll believe it when I see it and get to test it. It's great they're finally doing something about it but I think it will be very basic at best. I hope I'm proven wrong. When we used it, customers were quite confused about how to use the portal and place orders without contacting us for help. Not sure if that's changed over the past couple of years or not. I'm watching this one to see what their roadmap looks like over the coming months: http://hostingbilling.net/
  2. A random thought / question. If you have 1,000+ clients, maybe it's time to consider a custom solution unique to your own company? I know it costs a lot of money up front but maybe it's something to consider.
  3. Best wishes for a speedy recovery and no long hauler symptoms! Glad WHMCS is working for you and it is for me at the moment as well.
  4. I get it and I'm not saying I support their move. I simply wanted to remind anyone thinking of switching to fully evaluate whatever software they are considering. Some look great at the surface and not so great once you dig deeper. Yes, Blesta is all open code which is great, if you're a developer or have the money to hire a developer. Not so great if you don't have the time or ability to write code. I wrote some code and paid for other features / modifications but at some point, it just turned out to be more headache then it was worth. There are a couple of other up and coming platforms that I think have potential and I will be keeping an eye on them to see where they end up.
  5. The error looks like it's telling you that this record already exists and you're trying to add it multiple times. Is there already a cPanel account and/or WHMCS hosting service with this same domain?
  6. From a past Blesta user, my advice is to thoroughly test their software and make sure their feature set actually meets your needs before making the move. I left WHMCS when v3 came out. Had an owned unbranded license. Got it up and running and started to see the shortfalls of the software. Notably, domain features. In 2018, I moved back to WHMCS. The importer from Blesta to WHMCS didn’t work so I had to manually move most of the data back to WHMCS. While doing that, I found domains that had been transferred and because Blesta had no check in place to sync renewal dates and actually make sure they were still registered through us, customers received renewal invoices. Embarrassing in my opinion. I also had to manually add privacy protection off site because Blesta didn’t know how to deal with this. At that time and maybe even now, customers can’t renew their domains or any other services without first contacting you to generate an invoice for them. As others have noted, it’s been ‘in the works’ for over 5 years now. I don’t think it takes that long to write a domain manager if it’s a priority. There are many other missing features that I personally think are essential. I am not taking sides one way or the other for the upcoming price changes. Simply trying to warn anyone interested in switching to thoroughly investigate and make sure whichever software you choose meets the needs of your company and your customers. I wasted a lot of time that I’ll never get back
  7. Does the app have a UN / PW field that I am not seeing? I have FaceID setup but that is the only option I see and can't login when I'm wearing a mask. Certain times / places, it's not an option to remove the mask long enough to login.
  8. I don't use MarketConnect but if it says the order status is pending, I'm going to guess that the certificate hasn't been issued yet. From https://knowledge.digicert.com/generalinformation/INFO1572.html Why is my order pending?DigiCert Authentication teams begin processing all orders as quickly as possible and your SSL/TLS Certificate will be issued once authentication is complete. For the benefit of you and your customers, all certificate orders undergo a stringent authentication process to confirm the legitimacy of the submitted organization, common name and the certificate requester. During the validation process, DigiCert will send you communications on any required actions that need to be completed by you. QuickSSL Premium is domain validated so as long as you've submitted the CNAME or file verification, it should be issued quickly. Hopefully someone else can chime in about support for MarketConnect. I'm guessing you need to open a ticket to WHMCS if you run into issues.
  9. Is this through Market Connect? Has the certificate been issues and/or installed? Is it a Domain Validated, Organization Validated or Extended Validation certificate? You can use SSL Shopper to check the status if it has been issued: https://www.sslshopper.com/ssl-checker.html If it has been issued, you need to make sure it's been installed too. The link above will tell you that after you enter the domain. See if it says 'issued by Sectigo' (which would be the cPanel SSL) or 'issued by Geotrust'.
  10. I am going to wait and see if anyone else has this issue. I understand the need when support tells me to disable all of my modules / hooks and re enable / test until I figure out which one(s) cause the issue but that's not feasible at the moment.
  11. When you look at the invoices and filter by paid for example, it will only show 10 - 12 which are the oldest available. For Evolve, it's invoices from 9 years ago with no way to filter 'paid (or any other status) and most recent'. WHMCS does this with the desktop software too and always shows the oldest invoices first but I can edit the template there and change the order. Why? Most everyone is going to want to see the most recent activity. If I look at the default list, I unpaid, then refunded and then paid (which are again showing me paid invoices from 9 years ago). 'All invoices' also is limited to 10 - 20 records. How would someone find one that was maybe a week or two ago?
  12. Create a new file within the includes/hooks folder of your install https://developers.whmcs.com/hooks/getting-started/
  13. It's working. It confused me that when I changed from 1 year to anything else, the center portion of the screen shows the price without ID protection and off to the right under order summary, it has the full price.
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