itsonlyme

Yes your right i forgot it only does that. So this means now this works on a new account that the old one must be corrupt some how ?

Still not working when we reply from admin area no email at all only works when it's first opened

yes from admin area

PS i ahve two admin accounts one gets replies one don't

Ok added gmail and when i open a new ticket i do get an eamil but when i reply to the ticket from whmcs i don't get an email saying i have had a reply in gamil

Sure will use a gamil one brb

Our domain one

Why do i get this message all the time Your content will need to be approved by a moderator

Yes i use an icloud one on my account

#PBA-792675

I have been in touch with WHMCS for weeks they have no idea either what's wrong. I am running the latest version of WHMCS and as for servers they get updated all the time. WHMCS does not send any email out for notifications of support from my account email i watched server logs as i tried.

Hi just wanted to see if anyone else as had this problem. My account email notifications for support stopped working on two whmcs installs at the same time both on different servers and can't understand what's wrong. But if i use the same email in General Settings / mail / BCC Messages i get emails ? but i only want support notifications not everything.

Just checked ours with 7.5.1 and it all works fine.

it says contact support ?

todolist.php is not missing in ours ?