Dale Schibbelhut

OK, Problem solved. It was caused by mysqli not being installed. Couldn't find mysqli in Easy Apache at all even though every article I read mentioned installing through Easy Apache. Finaly found one that said "In EasyApache 4, the mysqli extension is provided by the mysqlnd package" Installed mysqlnd and it works fine. Thanks again for all the help.

I had the debug turned on when I did this. Double checked and it is on. Doesn't show anything that gives me a hint of the problem. Put this back to PHP 7.2 for now as I have other sites not working also. Need to fix the customers sites first. It appears I have a number of sites not working as I need mysqli installed. Can anybody point to a good article that would explain how to do this. Wondering if this is what is causing the problem with WHMCS. Thanks to everybody for the help.

Just updated to PHP 7.4. At first I got an error that ionCube was not installed. Easy fix and it is now installed. Now I get an error on all pages including all admin pages. "oops! something went wrong and we couldn't process your request" . Was able to go back to PHP 7.2 and it works fine. Any ideas what I am missing?

I was really hoping to get some information about this. I'm very surprised that Authorize.net doesn't seem to work with WHMCS anymore. Even more supersized I haven't had any response. Does anybody have any suggestions. Do I need to get another gateway?

When a customer tries to enter a new card they get error: Remote Transaction Failure. Please Contact Support. The Gateway Transaction Log shows "error => Error getting valid response from api. Check log file for error details" (See attached) Authorize net says they don't see anything on their end. This has been working. Not sure what would have changed. I don't know what would happen with a card on file. not sure if it will work or not. I hope someone has a solution. Thank You Dale

Reset it to PHP 72 again. It appears the 72 has the same settings as 71. The documentation I found says it should have GD2 and PDO_MYSQL installed. I can't find these in either 70 or 72. When running 70 everything works. when running 72 I get the error " The system cron does not appear to have completed successfully within the last 24 hours." The activity log has entries showing that processes are running. I get messages such as " Automated Task: Starting Domain Expiry" and many others but I don't get the usual email showing what activities took place. I am now seeing the following message in the activity log: " Exception: InvalidArgumentException: Query string must not include a URI fragment in /home/whmcs/public_html/whmcs/vendor/zendframework/zend-diactoros/src/Uri.php:386 Stack trace: #0 /home/whmcs/public_html/whmcs/vendor/zendframework/zend-diactoros/src/ServerRequestFactory.php(280): Zend\Diactoros\Uri->withQuery('language=french...') #1 /home/whmcs/public_html/whmcs/vendor/zendframework/zend-diactoros/src/ServerRequestFactory.php(66): Zend\Diactoros\ServerRequestFactory::marshalUriFromServer(Array, Array) #2 /home/whmcs/public_html/whmcs/vendor/whmcs/whmcs-foundation/lib/Http/Message/ServerRequest.php(0): Zend\Diactoros\ServerRequestFactory::fromGlobals(Array, NULL, NULL, NULL, Array) #3 /home/whmcs/public_html/whmcs/index.php(0): WHMCS\Http\Message\ServerRequest::fromGlobals() #4 {main}" I have no idea what that is.

I do finally have the crons working. I also change the PHP version to 7.0 and the site is working OK. It has run for 24 hours with everything working. (It wouldn't work on 7.0 earlier) I have now again tried 7.2 and everything appears to be working. Thanks you all for the help. I will try to keep you informed. I hope you all will be able to see my messages soon. It appears my posts are hidden for quite a while after I post. Thanks Dale

Just a note about my previous comment. I did put the cron back to php -q /home/whmcs/crons/cron.php. The reason i didn't get errors is because it wasn't working at all.

We just upgraded to PHP 7.2 Had a few problems such as forgot to install ion cube but still having a few problems. We had to change the system cron from php -q /home/our/path/cron.php to /usr/local/bin/ea-php72 -q /home/our/path/cron.php. Also made a similar change on the Domain Sync Cron. These appear to be working now. The daily Cron does not work. I am showing as error " The system cron does not appear to have completed successfully within the last 24 hours." Normally I get a WHMCS Cron Job activity report each night but that has not happened after the upgrade. Any help would be appreciated. Thanks Dale

Ok, was able to find the answer to my previous problem. The product was licensed by my server provider so they changed the IP and got a new license key. Still having a problem. I couldn't get the password to work so I reset it. Then the new one wouldn't work. It then locked my IP. I again reset me password and tried again on my cell phone. It is now locked. I now have also locked my work computer, my friends work computer, her home computer, and my neighbors computer. I don't understand why a password doesn't work after resetting it. Can you log in using the email for the user ID or is there a actual user name. I can't remember how I set it up. If it uses a user name, How can I recover it? Also is there a way to unlock the IP or do I have to let it time out? New to this program. I do appreciate the help. Thanks Dale

I set up a new server a few months ago and installed whmcs. I had began setting it up when I realized there was a serious problem with the server. Ended up moving the server to a different IP address. Finally getting time to get back to setting up whmcs. When I tried to log in I got the message that I had an invalid license. The message says that it could be caused by a change in IP address and that I can " reissue your license on-demand from our client area". When I go to that area I find my login doesn't work. I try resetting the password by entering my email address and it says the address is not valid. I have a few different addresses so I try a number of possible addresses. None work. I can't find any way to reset the license. Anybody have any suggestions? Thanks Dale