WHMCS Jimmy

Hi gijs007, I have attempted to locate your ticket IUT-078484, but was unable to locate any tickets in our system under that ID. Can you confirm the correct ticket ID so I can review and have someone take a look at your ticket as soon as possible? Thanks,

jin, thank you. I will look into this ticket and start reviewing it now.

jin, I appreciate you taking the time to create this detailed thread. I apologize you had to go through that to get some help. I have been able to replicate this issue on my end and I would like to follow up with you in your ticket. Would you be able to provide me with your ticket ID so I can follow up with you there and get a case in with our developers as this behavior does not seem to make any sense to me either. Thank you.