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Dev@SH

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Everything posted by Dev@SH

  1. Well... that explains it. I knew it was a Monday thing. Thank you for the help.
  2. Am I missing something super obvious? I have a custom file located here: /public_html/admin/templates/blend-new/css/custom.css and I have cleared my template cache countless times. The custom.css is just not getting pulled in / the all.min.css file is just not getting created with the changes. all.min.css = 664 css folder = 775 WHMCS version 7.3.0 Thoughts? _____________________________________ Or am I suppose to just add the custom.css <link href="templates/{$template}/css/custom.css?v={$versionHash}" rel="stylesheet" /> to the head of the template?
  3. Thanks for letting me know case number to watch.
  4. Through the module and associated api calls via the WHMCS provided ENOM module, I can trigger all* the features for this registrar. For instance, domain lock, changing the nameservers, updating contact infomation. However, since we have updated to 7.1.2, the ID Protection section of the module is not firing or returning anything in the modules logs. Anyone else experiencing this?
  5. Ever since we updated to WHMCS 6.2.2, late fees / invoices have sometimes been posting to client accounts in Spanish / Portuguese with no rhyme or reason behind it. Anyone else notice this?
  6. We have are on 6.2.2 and have noticed a few times that the language on an invoice is created does not match our default language. For instance, we created an invoice last week via the api and the invoice was created in Português instead of English. Also, last night, when the cron ran and late fees were assessed, the invoice description was in Português instead of English. Thoughts?
  7. Question: Subject : Our daily cron job hangs up but not in a reproducible way. Recently - we have noticed that our daily cron is having issues with completing. After examining the cron log (whmcscron.log), it appears that the cron job is failing while processing payments. The log does not state that is where it is getting hung up but the log looks like: " Capture Successful (Time: 0.59 Memory: 70.55) Processing Capture for Inv " and " Capture Successful (Time: 0.43 Memory: 66.90) Processing Capture for Invoice #302561 (Time: 0 Memory: The server has plenty of memory for PHP (4GB) and the cron to process and the max execution time is set to 18000. As you can see, we enabled the 'debug' flag in the crontab but it really does not provide the best information. Now - if we manually run the cron via cli, it seems to work just fine. Again - there is no rhyme or reason as to when this will fail. We noticed this happening more and more frequently. So, what are the next steps? Experienced something similar? WHMCS version : 6.2.0
  8. I have beta access ( product ) but I do not have a link to the beta forums? Can someone PM the link?
  9. Got a question : We sell cloud resources and the configurable options are what set the price of the item. On a normal item ( dedicated server ), if a client wants to upgrade / downgrade their service they click the change package button and the next page they are presented is {whmcs}/upgrade.php page. On that page, they can pick to upgrade / downgrade the product and everything works just as it should. Now, with a product that has configurable options, nothing is shown on the upgrade.php. Any help would be good. v.5.3.5 EDIT: NM - Read this... http://docs.whmcs.com/Automated_Upgrades_and_Downgrades#Configurable_Options_Upgrades and this was the issue.
  10. If you have access to your database, you can find the admin ID that you would like to reset their 2factor codes for and run something like this.. UPDATE tbladmins SET authmodule=' ', authdata=' ' WHERE id='the Admin ID you wish to remove stored auth tokens for / reset auth tokens for'; Ex: UPDATE tbladmins SET authmodule=' ', authdata=' ' WHERE id='5'; This will prompt you to set up Google Authenticator for that user / you when you log in next ( assuming you require all admins to use 2 factor ) - - - Updated - - - We created a module to do this for us. If anyone would like to look at it, let me know.
  11. Sign me up, please. See... I asked nicely.
  12. 10,000 foot view: I'd like to offer product suggestions ( not addons / bundles / configuration options ) after a client picks another product ( eg a Linux hosting package ). Problem: Now, I can use jQuery to load the product in to the cart if there is no required fields or configuration options with just the direct product link . $.ajax("www.example.com/cart.php?a=add&pid=5") This is fine an all but the product has a required field ( a domain ). I can use the same ajax call to pre-populate that required field this way. $.ajax("cart.php?a=add&pid=5&customfield[4]={$domain}") However, how would I then send that configuration to cart? Ideally: I would like to give the option for the client to click a checkbox, fill in a form and then when they click add to cart the required field of the second product populated and added to the cart.... somehow. /http://i.imgur.com/25qWC.jpg $.ajax("cart.php?a=add&pid=5&customfield[4]={$domain}&addtocart=true") Something like that. Reasoning: We recently changed the way that we offered our SSLs. They used to be an addons but now they are products to so that we can take advantage of the GlobalSignvoucher module. The customers that are used to having the SSL as an addon are not being giving the option now and they are not ordering it at the same time. If there is another way to accomplish this, I'd be more than welcome to field these ideas. Thank you, Steven
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