infinium

Here's what I did: 1. Create a invoice for the full amount. 2. Manually charge his card at authnet for 50%. 3. Under Invoice, I went to the Add Payment tab and entered the gateway (authorize.net), amount, and transaction id from authnet. I also ticked the send email to client. This seemed to be the only way I could figure out. It did NOT send an email to the client. I'm guessing because it was only partial payment, which seems weird since the default email is "Credit Card Payment Confirmation". and theoretically this is what I was hoping would be sent. anyway, if there's an easier way to create one invoice and apply partial payment that would be great. thanks, Scott

I just created an invoice for a design job. I want to bill 50% of his job immediately using his credit card. How can I do this? thanks, Scott

so, when the invoice creation (reminder) goes out 10 days prior to due date, will it have the both the domain and hosting listed on the invoice (assuming the due dates are the same)? this is important since, some clients may choose to login and update their credit card or other may pay via check. thanks for helping me understand this.

I am trying to understand the invoicing workflow. Most of my clients are billed annually and typically their domain is due on the same day as their hosting. I am planning on setting the invoice creation (reminder) 10 days prior to the due date. I am thinking about sending the first domain reminder at 10 day also. But here is my question. what happens to the domain renewal invoice. Does it get added to the same invoice as the hosting? or what? Bottom line: I really want only 1 invoice for my clients that has both hosting and domain name renewal. How do I do this? thanks, Scott

thanks for getting back to me, I appreciate it. Receiving only one attachment is what creates the need for the multiple login situation. Since they will need to login to send more than one file. oh well for now I'll just have them send 1 attachment per email. and yes, I'm using email piping to, I don't think I did anything too special to make it work.

2 questions, I tried searching the forum but didn't find the exact answers... 1. When a user sends a ticket via email with multiple attachments only one is attached to the ticket. How do I change this? 2. How can I have multiple users for a company? Often the owner has placed the order and receives the invoices, but often employees submit tickets. How can I implement this? thanks a million

I'm having this same issue, and it looks like the link for the fix is dead. Can you provide and updated link or solution? P.S. I noticed that if I do a transfer, that the nameserver boxes don't appear at all. Is this part of the same problem or can someone shed some light on this? thanks, Scott

I know this is an old thread, but since it I had the same error and solved it I thought I would share. I got this same error when I inserted my authorize.net "Login ID" instead of my actual "API Login ID" You can find it in your authorize.net page by going to: Settings > API Login ID and Transaction Key > API Login ID: (your info) You can also get the transaction key here too. Hope this helps someone, Scott

I was looking for this too and found it. to update Signature goes here... go to Configuration > General Configuration > Mail Tab best, scott

I am hesitant about making the switch. I am wondering if there are any tips or strategies on migrating from AWBS or any system for that matter. I am also in the middle of a company name change (rebranding) because I am relocating, so I am considering implementing whmcs for new product/service/hosting orders, then slowly moving my existing hosting clients over. does anyone have any advice? if I choose to migrate from awbs what types of common issues would I encounter? thanks in advance, Scott