I have no where to go but to post on this forums. I have paid $29.95 to upgrade my v4.6 whmcs and another $200 to migrate to a new install with v5.
It has been 4 days and WMCS are not even responding to my tickets any more. They have taken the money and gone underground. After 2 days I sent them a ticket asking what is going on and I was told off by one of the techs for alleging tyring to jump the que.
I then get a ticket update from Matt (i think he owns whmcs) and he said the job will be done in 6 to 12 hours.
Now it is over 30 hours later and still no response.
I tried ringing their phone and there is a message saying this phone is not manned.
I now spent $229.95, I have two licenses running, have been told off for just asking for an update and my business is getting totally screwed to the ground as I am trying to run a hosting company but my billing software company refuses to complete the job they have been paid for and I am left hanging on the road for the last 4 days with no answer.
any ideas on what I should do?