ok. I have set up 4 support departments... Support, Billing, Sales and Abuse.
I have a cron running (bumped it up to every 15 mins to see if that could be the case, but no) that checkes them etc etc.
Three out of the 4 works...
I have it "myowndomain" since my site isn't up yet.
What's weird is that the other three work. why is just the support not working? is the server not allowing access because too many are logging in at the same time? (not sure why that would be the case considering they are all different emails.)
I can access the support email via webmail or other ways, so its not like it locked me out.
I cannot find in this forum other people having this issue.
Please help