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Hello friends of the forum! I am having an issue with my WHMCS. VAT is added correctly as per new EU law on all products, EXCEPT domain sales. I can't understand why this happens. Can someone please help me? Thanks!

Thanks everyone who contribute to this thread! We are a UK Ltd company, I would like your help to ensure that my understanding is correct. Please kindly confirm if my understanding is correct. As o 1 January, our WHMCS must be configured as follows: 1) EU VAT Addon configured as per attachment (our accountant has told us that GB customers will be invoiced with VAT as they are national customers, regardless of them being businesses or private individuals) 2) Tax rules configured as follows, each for every individual country. Is my understanding correct? Also, I know this relates more to accountancy rather than WHMCS, can someone please point us in the right direction (HMRC link? I can't find any that applies) as to what to do in the interim period from 1 January to getting our VAT Number? Thanks so much!!!

You're a star mate! It works perfectly! Thank you soooo much!

Hi Kian, and thanks for replying! The error log shows this: Allowed memory size of 33554432 bytes exhausted (tried to allocate 130968 bytes) in /home/hosting/public_html/includes/dbfunctions.php on line 0 I'll Google for this error and also search here on the forum. Meanwhile I have updated to 5.3.11 but the problem still stands. What are action hooks by the way? Thanks!

Dear friends, I am having a very strange problem with my WHMCS 5.3.10, which I use with default template. If a customer places an order, and then clicks to proceed for payment, the following URL returns a completely blank page: https://www.xxxxx.yyyy/cart.php?a=checkout In my WHMCS admin I can see BOTH the order AND the invoice being generated, but the customer is unable to pay because of this blank page. In the list of orders I see, though, I see the order as having been placed but with "Payment Status" as "No Invoice due" (despite the invoice actually being generated!). To complicate things even further, the customer attempts to pay again and again thus resulting in lots of duplicates. To my knowledge, file permissions seem to be OK, what else should I check? Thanks for your help.

Hi.... funny joke indeed, unfortunately Paypal is a NO NO.... we have had a terrible experience with them, that's why we switched to Google. Matt replied to a ticket that what I want is unfortunately not possible... :-((( Hopefully in the future, but for now, it's not an option.

Hello everyone. I am having a problem with currencies, I have tried to search but I haven't quite found a solution yet. I am a UK based company, but being Italian mother tongue myself, 95% of my customers are Italian companies, so nearly all invoices are raised in EUR. My ONLY two payment gateways are bank transfer and Google Checkout. As for bank transfer, no problem at all... customer sends a payment in EUR, my bank converts to GBP upon receiving the funds. However, not all my customers are happy to pay to a UK bank account, so some of them choose to pay by Google Checkout. As Google Checkout only accepts either USD or GBP, I have forced the gateway to first convert EUR to GBP, then proceed with payment, and this works well. Now, though, I have a problem with PRODUCT prices being converted all the time, and that's something I want to definitely avoid. How can I keep the PRODUCT price fixed (regardless of what currency the price is displayed in) and use conversion ONLY for Google Checkout gateway payment option? Thanks for your help. Fabio