ZeroGravity

I've set an email address under General Settings -> Mail -> BCC Messages. It is working and I get a copy of all emails sent from the system. But, I get two copies of system emails (backups, domain sync etc.), one to the system email address and another to the BCC email set in BCC Messages. Is there a way to disable sending to the BCC address for system emails? I tried removing the BCC email from the settings and using the 'PreEmailSendReduceRecipients' hook to add the BCC address, but that didn't work. This hook isn't called when system emails are sent so I can't use it to remove the BCC in that case. I see the BCC field in the email templates, but that is a lot of places to add the email address and would be a pain if you ever needed to change it. Thanks.

With the last two updates when accessing the portal home page (client, not admin) I just see the darkened overlay and a spinning wheel. Console gives an "Uncaught ReferenceError: recaptcha is not defined" error. Indicating it is from templates/twenty-one/js/scripts.min.js. I'll post the full error below. If I replace the updated scripts.min.js with the older one everything works fine. Any ideas why this might be happening? Thanks! Uncaught ReferenceError: recaptcha is not defined register https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 each https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 each https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 register https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 <anonymous> https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 r https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 fireWith https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 ready https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 t https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 scripts.min.js:1:199700 register https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 each https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 each https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 register https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 <anonymous> https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 r https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 fireWith https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 ready https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1 t https://mysite.com/templates/twenty-one/js/scripts.min.js?v=81a7ad:1

I have created a promotion code to give a 100% discount on every product/domain in the system. Going to use it when bartering services with clients. Under the Client Profile it shows in the Promotion Code drop-down on the Product/Services tab, but not on the Domains tab. Recurring is enabled, set to recur 1 time (If it's not set to recurring it doesn't appear in any drop-down). I have selected every product and domain in the Applies To field. Nothing is selected in the Requires field. Allow existing products is checked. Nothing is selected in Billing Cycles. No dates or maximum usages are set. Can anyone suggest why it may not be appearing on the domains tab. Thanks Darren

Is it possible to mix plans on the same domain with OX App Suite? i.e. some email accounts would OX App Suite while others would be OX App Suite + Productivity. - Darren

I manually updated the Status and Expiry Date a couple of times but it kept reverting back to Grace or Expired depending on where it was in the process. I can't remember when I marked the Module Queue item as resolved. If I manually changed the status and expiry date but didn't mark the item as resolved is that what would have reverted it? I think I left the item in the Module Queue for a while to remind me to check that the manual changes stuck.

The error happened a couple of months ago. I have been waiting to see if it would rectify itself over time. I tried setting the expiry date and status several times when it first occurred without any luck. The status would revert again. I tried again over the weekend and it seems to have stuck this time. Don't know what difference time should make. I thought I had taken a copy of what was in the module log but can't find it. Regardless this is still a workaround. The error is still in the system somewhere and it's not something I would like to let happen again to test it. 🙂

Is it possible to change the number of logos showing on the Portal Homepage via the code?

Thanks @DennisHermannsen I'll take a look.

I use NetEarth One for my domain registrar. A client renewed their domain when it was in the grace period. Unfortunately I didn't have sufficient funds in my NEO account when the domain renewal processed. I logged in immediately when I get the notice and topped up my NEO account with funds. When the renewal automatically reattempted it processed without an issue, but the domain status didn't update. It stayed as "Grace Period (expired)." I changed the status manually to active but it was reset back to "Grace Period (expired)" the next time the Domain Synchronisation cron job ran. The status now shows "Expired." Logging into my NEO account the status and renewal date are correct.

I offer a service that doesn't give a refund when you downgrade the number of configurable options. Clients are aware of this. I can't find a setting that would disable WHMCS from generating a pro-rated refund when this happens. Is there a setting somewhere to turn the refund off or perhaps a hook that can conditionally disable the refund calculation. Many Thanks!

Did you ever find a solution to this? I did read the limit applies to system entries in the log. I have the limit set to 10,000 and there 37,032 entries in the activity log. Of those 13,311 are from the system user. Either way it's not limiting to 10,000.

Bugger!! Thanks for the reply @Remitur. I switched from using eNom for certificates because Market Connect looked easier to implement. Out of the pot and into the fire. 😞 How do people manage this keep a semblance of the grace period?

I have noticed this when renewing RapidSSL certificates issued through Market Connect. Not sure if it is happening with others. If a client renews their RapidSSL certificate before the existing renewal date the certificate expiry date is set to the date they renewed the certificate. It doesn't add 12 months to the existing expiry date like with domains and hosting etc. This effectively removes two weeks they paid for from the existing certificate. As an example a client just renewed their certificate two weeks early. Certificate Expiry Date: 2021-11-17 Renewal Date: 2021-11-16 Date Renewed: 2021-11-02 New Certificate Expiry Date: 2022-11-02 Is this a bug in the system? Why isn't 12 months being added to the certificate expiry date? Thanks Darren Burns

Thanks @brian! If that's the case I hope there's a way I can use a custom hook to get it working.

I sell a hosted email service that has a recurring price per email address with a once-off setup fee for each one. It is possible for a client to add extra email addresses after the initial purchase. I have a configurable option setup that is used to upgrade/downgrade the number of email addresses. With the initial purchase the invoice is produced correctly with the price for each email address plus the relevant number of setup fees. When I click on the upgrade/downgrade option in the admin and select "Configurable Options" it shows "Number of additional Email Accounts $9.00 USD + $5.00 USD Setup Fee." If I increase the number of email addresses an invoice is produced with the correct number of pro-rated email addresses but the Setup Fee for each new email address is not added to the invoice. I have to add it manually and resend the invoice. Is there something I am missing? How do I get the setup fee to be added to the invoice when adding additional email addresses. Thanks.