veLenoSo Posted December 10, 2009 Share Posted December 10, 2009 hi there, i have got two accounts from two different german registrars. it is normal that all domains automatically renew. i cant change it. i manage the domain orders via the api, domains can be registered automatically. but the client can choose that his domain should not be renewed automatically. this hasnt got an effect because my registrar always renews it after one year. i cant find a function in the registrar module template to delete a domain with my registar. so, what to do now? can somebody help me solve this issue? any ideas? thanks 0 Quote Link to comment Share on other sites More sharing options...
veLenoSo Posted December 11, 2009 Author Share Posted December 11, 2009 hey, no ideas? how do YOU manage it? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted December 12, 2009 Share Posted December 12, 2009 it is normal that all domains automatically renew This is something you will need to turn *off* at your choice of registrar, as no, it's not "normal" that they auto-renew. 0 Quote Link to comment Share on other sites More sharing options...
GORF Posted December 12, 2009 Share Posted December 12, 2009 Curious, which registrars are they? 0 Quote Link to comment Share on other sites More sharing options...
veLenoSo Posted December 14, 2009 Author Share Posted December 14, 2009 It is not possible to turn it off, I asked the support. How could i manage it? Maybe I disallow customers to change the auto-renewel, i delete this option in the client area. Furthermore i could change the button "domain renew" in the admin area to "domain delete", so I could delete domains there if the customer contacts me that he dont want to have his domain anymore. Or may be he can delete his domain by himself if i change the renew option to delete option in the client area. Is it possible? 0 Quote Link to comment Share on other sites More sharing options...
GORF Posted December 15, 2009 Share Posted December 15, 2009 What registrars are they? What module in WHMCS are you using? 0 Quote Link to comment Share on other sites More sharing options...
veLenoSo Posted December 15, 2009 Author Share Posted December 15, 2009 I created my own module, because whmcs doesnt support any german registrars as far as i saw. Please correct me if i am wrong. 0 Quote Link to comment Share on other sites More sharing options...
GORF Posted December 15, 2009 Share Posted December 15, 2009 Check the API documentation. There should be a command to set the renewal mode for domains - (autorenew/autoexpire). I wrote a module for IRRP.net. They are the same where you cannot set the default to auto expire. The module needed to register the name first, sleep for 5 seconds then set the renewal mode with another command. 0 Quote Link to comment Share on other sites More sharing options...
veLenoSo Posted December 15, 2009 Author Share Posted December 15, 2009 I already checked the API. There is only a command to delete the domain when the payperiod is over (after 12 months). But there is no command to revoke it or to renew the domain for one more year. 0 Quote Link to comment Share on other sites More sharing options...
GORF Posted December 15, 2009 Share Posted December 15, 2009 What are the registrars? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.