RandomLittleHost Posted November 25, 2009 Share Posted November 25, 2009 Hi all, I'm sure I've got everything set up right, but on my 1st test purchase the user account was set up ok, money taken ok, but the hosting account could not be created on the Plesk server, the error being '1001 - Login is incorrect.' I've verified that the username / password I've set up in the Server config is correct (Plesk button there takes me to the admin CP) What am I doing wrong? Thanks for looking 0 Quote Link to comment Share on other sites More sharing options...
robouk Posted December 5, 2009 Share Posted December 5, 2009 I too have this problem. 0 Quote Link to comment Share on other sites More sharing options...
RandomLittleHost Posted December 5, 2009 Author Share Posted December 5, 2009 It seems the Plesk API can't cope with admin users having long passwords. If your Plesk admin user has a long password >14 characters try shortening it. 0 Quote Link to comment Share on other sites More sharing options...
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