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Incorrect cardholder details submitted to gateway


mikelegg

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I have a client who has an additional contact in WHMCS who receives the invoices for the account.

 

I noticed this morning that when WHMCS submits the credit card details to the payment gateway (eWAY) it uses the details of this secondary contact as the "Customer Details" but they are not the cardholder, and it appears that this is causing the payments to be declined.

 

How can I control the customer details that are submitted when payments are attempted?

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