pacwebhosting Posted November 21, 2009 Share Posted November 21, 2009 Hello, When a client signs up and registers a domain and adds ID protect it registers and adds the ID protect. However in a years time when the domain is renewed and the customer charged for the domain and the ID protect it renews the domain only and does not renew the ID protect despite charging the client for it! Paul 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 21, 2009 WHMCS CEO Share Posted November 21, 2009 What registrar are you using? Matt 0 Quote Link to comment Share on other sites More sharing options...
pacwebhosting Posted November 21, 2009 Author Share Posted November 21, 2009 nominet it works fine on first registration but does not auto renew the id protect when auto renewing the domain 0 Quote Link to comment Share on other sites More sharing options...
pacwebhosting Posted November 21, 2009 Author Share Posted November 21, 2009 sorry enom 0 Quote Link to comment Share on other sites More sharing options...
maryyang Posted November 23, 2009 Share Posted November 23, 2009 It works when i am registering! 0 Quote Link to comment Share on other sites More sharing options...
pacwebhosting Posted November 23, 2009 Author Share Posted November 23, 2009 yes same here if you read the detail you will see that is not the issue Paul 0 Quote Link to comment Share on other sites More sharing options...
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