openmind Posted November 17, 2009 Share Posted November 17, 2009 I have a product setup that was working just fine pre v4.1. It has the pro-rata day set to 1 to charge the following month in addition to the remainder of the month. The client placed an order and the system should have charged for the period 16/11/09 - 01/01/2010 but it raised an invoice for zero! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 17, 2009 WHMCS CEO Share Posted November 17, 2009 Hi, I'm not able to reproduce this here. Please open a ticket with your admin login and the product ID so we can take a look. EDIT: Fixed already back in the 4.1.2 release Matt 0 Quote Link to comment Share on other sites More sharing options...
openmind Posted November 17, 2009 Author Share Posted November 17, 2009 OK done now Matt #353972 I've just replicated this on my installation. 0 Quote Link to comment Share on other sites More sharing options...
tracedef Posted November 27, 2009 Share Posted November 27, 2009 This just occurred to us as twice as well. We have the pro-rata set to 5 days before the end of the month, but the order was placed today, one day before the end of the month. The order was placed, account set up, invoice set to zero and marked as paid even though no credit card info was on file.... so anyone placing orders today is getting set up without even inputting credit card info or getting charged.... 0 Quote Link to comment Share on other sites More sharing options...
tracedef Posted November 27, 2009 Share Posted November 27, 2009 Little more information, just placed a test order. It looks like when the order is placed, the invoice is set to 0, which is then considered paid in full, which then means the customer never sees the invoice, their account is just automatically set up after the order is placed (even when all products require payment before setup) since the order is considered "paid". Hope this helps. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 27, 2009 WHMCS CEO Share Posted November 27, 2009 Hi, Make sure you're running the latest 4.1.2 as the issue you're describing should have been resolved back in that release. Matt 0 Quote Link to comment Share on other sites More sharing options...
openmind Posted November 27, 2009 Author Share Posted November 27, 2009 I can confirm that upgrading to 4.1.2 resolves this issue. 0 Quote Link to comment Share on other sites More sharing options...
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