I want to make it so I get an sms when someone opens up a support ticket?

[arberb]

Is it possible to use a free sms api to send my self a text when someone opens or replies to a support ticket?

[robb3369]

If your cell phone provider has an email to sms gateway (such as verizon which is phonenumber@vtext.com) you can add an administrator to WHMCS and assign that user to the appropriate departments and check the "Tick this box to receive email notifications when new tickets are opened or responded to" checkbox...

[BryanB]

you could do that or you could install this addon: http://www.scriptlisans.com/ ... I'm using it now and it works great. It will tell you when someone replys, an order is placed, a new ticket is opened and it will also send text messages to your clients.

[cix7medi]

A few weeks ago I did what robb3369 suggested. It's free.

[redrat]

If your cell phone provider has an email to sms gateway (such as verizon which is phonenumber@vtext.com) you can add an administrator to WHMCS and assign that user to the appropriate departments and check the "Tick this box to receive email notifications when new tickets are opened or responded to" checkbox...

Nice touch. Thanks.

[redrat]

If your cell phone provider has an email to sms gateway (such as verizon which is phonenumber@vtext.com) you can add an administrator to WHMCS and assign that user to the appropriate departments and check the "Tick this box to receive email notifications when new tickets are opened or responded to" checkbox...

 

you could do that or you could install this addon: http://www.scriptlisans.com/ ... I'm using it now and it works great. It will tell you when someone replys, an order is placed, a new ticket is opened and it will also send text messages to your clients.

All useful. Thanks.

 

PS: Sorry for the double post. Am not used to the double quote thingie yet.

[rangermoore]

Hi,

 

I also did what Rob3369 said and have been getting text messages every time a new account is signed up as well as all support tickets..Great idea..

[Austdata]

With what Rob3369 did you could use your e-mail forwarder in cPanel to direct the message to your ISP's SMS service.

 

Cheers,

 

Mike