Services Incorrect on Server Status

[mikelegg]

I have no problem getting the services to display accurately on my dedicated servers but I can't get the http/ftp/pop3 status indicators to work on a reseller account.

 

The indicators always show the services as down, when they are actually alive and well.

 

1) It's not a firewall problem on the remote server. I've contacted the provider of the reseller account and their not blocking my IP. And I assume that if the ports in question were blocked no one on the server would have any http,ftp or pop3 services.

 

2) It's not the firewall on my server because I can successfully monitor other servers from this machine.

 

3) I Don't think it's a PHP restriction on the remote server because the server uptime and load are displaying perfectly.

 

I seached the WHMCS code for the get_port_status function but my search returned no results so I'm a bit mystified as to how this code actually works which makes it hard to debug.

 

Does anybody have any suggestions as to what I should check next?

Edited October 14, 2009 by mikelegg
spelling

[mikelegg]

If you want something done, do it yourself.

 

I've rewritten serverstatus.tpl to use PHP's fsockopen for my reseller server and the mysterious "get_port_status" for the others.

 

It's ugly but it works, here's the code for the HTTP port:

 

<td>

{if $server.name == 'MyResellerServername'}

{php}

$fp = fsockopen('resellerserver.hostname',$errno,$errstr,80,10);

if($fp){

echo('<img src="images/statusok.gif" width="15" height="15" border="0" />');

}else{

echo('<img src="images/statusfailed.gif" width="15" height="15" border="0" />');

}

{/php}

{else}

{get_port_status num="$num" port="80"}

{/if}

</td>

Edited October 15, 2009 by mikelegg