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Domain renewal suspensions?


ScrltOTara

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Is there a way to change the email someone gets if their domain renewal invoice is past due enough to trigger the overdue email? It makes no sense to get an email saying your hosting account will be suspended if you simply didn't renew a domain. Clients are confused - saying what is this for?

 

Thanks,

Tara

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Is there a way to change the email someone gets if their domain renewal invoice is past due enough to trigger the overdue email? It makes no sense to get an email saying your hosting account will be suspended if you simply didn't renew a domain. Clients are confused - saying what is this for?

 

The simplest way is to edit the text in the email template to say something along the lines of:

 

"If this invoice relates to hosting or VPS/Dedicated servers, failure to make payment will result in account suspension."

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