jessay Posted October 2, 2009 Share Posted October 2, 2009 Hello everyone, I have a few questions, I have been asked if I would move WHMCS from one web hosting provider to another. I have already backed up the users .sql files and imported them to the new one. I was wondering if there is some documentation. Also I know like TCAdmin and VBulletin (I own) our main support sections are blocked off and required to have a license assoicated with your forum account. Do I need to have the user give me access to that information to gain acess this kind of information? Also what is the going rate on this kind of stuff. I am just a network admin for a defense contractor in real life and I am just now starting to do virtual administration so I have no clue on how to charge for this kind of stuff. i already have his vbulletin as well as livezilla, cms crossed over WHMCS is the last thing I believe. So thank you for any help you can provide again if i need to get said information I understand completely as this is what VBulletin requires as well. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted October 2, 2009 Share Posted October 2, 2009 if the user's hosting is a cpanel account - then simply getting a full backup from the existing provider and asking the new one to restore it will move everything seamlessly 0 Quote Link to comment Share on other sites More sharing options...
jessay Posted October 2, 2009 Author Share Posted October 2, 2009 if the user's hosting is a cpanel account - then simply getting a full backup from the existing provider and asking the new one to restore it will move everything seamlessly What about a cpanel to directadmin? 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted October 2, 2009 Share Posted October 2, 2009 you may be able to do it from within WHM under: Main >> Account Copier there is a list of panel's you can select you may just need to look up what they ref to. 0 Quote Link to comment Share on other sites More sharing options...
jessay Posted October 2, 2009 Author Share Posted October 2, 2009 you may be able to do it from within WHM under:Main >> Account Copier there is a list of panel's you can select you may just need to look up what they ref to. Okay as of right now I could only backup the mysql database which I did, I do not have WHM access so I will need to inform my user that I need administration access to WHMCS as well. Is there any kind of walk-through/tutorial for such a predicament I find myself now? 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted October 2, 2009 Share Posted October 2, 2009 walk-through what for moving a site(ie WHMCS) all you need to do is backup the database and .gzip the WHMCS folder download it to pc then re-upload it to the new server then run the database SQL change any details in the configure file's then reissue the WHMCS license from within WHMCS client area also move/ reissue any SSL's then it should all be working on the new server. but make shore the new server will tak WHMCS first buy uploading and running a test WHMCS. I would be charging a none hosted client about $45.00 and a hosted client about $0.00. Hope this helps. 0 Quote Link to comment Share on other sites More sharing options...
jessay Posted October 2, 2009 Author Share Posted October 2, 2009 walk-through what for moving a site(ie WHMCS) all you need to do is backup the database and .gzip the WHMCS folder download it to pc then re-upload it to the new server then run the database SQL change any details in the configure file's then reissue the WHMCS license from within WHMCS client area also move/ reissue any SSL's then it should all be working on the new server. but make shore the new server will tak WHMCS first buy uploading and running a test WHMCS. I would be charging a none hosted client about $45.00 and a hosted client about $0.00. Hope this helps. I could hug ya perfect timing on the reply as I just finished setting up zend optimizer and Ioncube as I noticed WHMCS required that. He is a non-hosted client moving to become my client so I think like a 40 dollar fee for literally handling every bit of the migration 3 domains 14 mysql databases would be really fair. 0 Quote Link to comment Share on other sites More sharing options...
jessay Posted October 2, 2009 Author Share Posted October 2, 2009 (edited) Hrmm, well I was getting a configuration error, then i just had to edit configuration.php to the new databases I setup. Once I did that I just now get a white screen, http://208.89.209.127/~tim/billing/ what could be the reason for that? The process I did was, logged into original cpanel site, logged into phpmyadmin exported database logged into original FTP site downloaded entire public_html contents (not the folder itself just the web contents) logged into NEW directadmin site logged into phpmyadmin imported database logged into NEW FTP site logged in uploaded billing, images all contents from original public html folder edited configuration.php WHMCS pointing to new databases get white screen now I am almost positive I am missing a few steps as looking through WHMCS I see a section for integration code which will be different for my directadmin site since his was cpanel. He is a new customer moving to my site however I am handling the entire migration of all his domains databases etc and reconfiguring his vbulletin boards etc so i figure 40 dollar migration fee is more then fair to do all of this. Thank you for sharing your numbers and providing assistance. Edited October 2, 2009 by jessay 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted October 2, 2009 Share Posted October 2, 2009 I now this will look dum but I have not used directadmin so is it still linux? 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted October 2, 2009 Share Posted October 2, 2009 Blank pages can be caused by errors in your customisations to modules or templates, missing files or if your server doesn't meet the minimum requirements for WHMCS. To see exactly what the issue is, you need to ensure display_errors are set to On in your servers php.ini file and the error_reporting level set to 6143. Then add the line $display_errors=true; to your WHMCS configuration.php file and revisit the page. An error message occuring will be shown if it's a PHP error. Once finished testing, remove the line again from the WHMCS config file. 0 Quote Link to comment Share on other sites More sharing options...
jessay Posted October 2, 2009 Author Share Posted October 2, 2009 oh man thanks host I was ending up in the same circles of useless forums when googling. I believe directadmin can go windows or linux but I am currently on a cent os 5.3 64bit linux OS web server. 0 Quote Link to comment Share on other sites More sharing options...
jessay Posted October 3, 2009 Author Share Posted October 3, 2009 Sorry its been a couple days thank you so much for the tip on enablish error displaying etc. With that I had only 2 issues I needed to resolve. We are now on day 2 and it seems everything the customer reports is running smooth. I ended up charging him no migration fee, it was a positive learning experience for myself and not really all that hard. So since he is with me now no reason to get greedy. 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted October 3, 2009 Share Posted October 3, 2009 that's good so next bit of work him will use you and will be happy to pay a higher price, also now added the service to your range. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted October 4, 2009 Share Posted October 4, 2009 >I do not have WHM access to FTP over a site you dont need it > administration access to WHMCS as well. you dont need that either >I am almost positive I am missing a few steps nope >I am handling the entire migration of all his domains databases etc >and reconfiguring his vbulletin boards etc so i figure >40 dollar migration fee is more then fair to do all of this assuming you had sysadmins able to do it rather than come here for the instructions, i'd say there was zero missing from that amount ... 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.