forquato Posted September 24, 2009 Share Posted September 24, 2009 Hello, info: with WHM I mean the Administrator's admin menu form cpanel) when I create a product package in WHMCS, should this product be created in WHM also? My Steps were: 1. - create product in WHMCS - A test-customers ordered this product - He payd the invoice 2. - A user was created in WHM for the customer - The user's information in (WHM/List Accounts) shows, that he uses the package that i set in WHMCS. BUT: In WHM: When I click "edit packages" for example, this package isn't there.. So the Package that I set in WHMCS didn't appear in WHM. It isn't created automatically. Should I create a Package in WHM, before I create one in WHMCS or should it be created automatically? Thank you for your answer. 0 Quote Link to comment Share on other sites More sharing options...
redrat Posted September 24, 2009 Share Posted September 24, 2009 WHM first and then a precise mirror in WHMCS otherwise no provisioning will take place. Best wishes. Chris 0 Quote Link to comment Share on other sites More sharing options...
datawebcorp Posted September 30, 2009 Share Posted September 30, 2009 WHM first and then a precise mirror in WHMCS otherwise no provisioning will take place. Best wishes. Chris When you say a 'precise mirror', I presume you're referring to Max FTP accounts, Max SQL Databases, etc. I have always wondered who trumps who when there's a conflict (a setting in WHM conflicts w/WHMCS). It seems just using the WHM package name in the Module Settings for a product in WHMCS results in the account being setup w/that package. 0 Quote Link to comment Share on other sites More sharing options...
redrat Posted September 30, 2009 Share Posted September 30, 2009 Yes, I agree with that distinction. Good call. 0 Quote Link to comment Share on other sites More sharing options...
SilverNodashi Posted October 1, 2009 Share Posted October 1, 2009 What is the purpose of the package limits (i.e. max email / FTP / SQL / bandwidth / space, etc) in WHMCS? I've never used it, since when you supply the WHM package name, it works with what is setup in WHM 0 Quote Link to comment Share on other sites More sharing options...
redrat Posted October 1, 2009 Share Posted October 1, 2009 What is the purpose of the package limits (i.e. max email / FTP / SQL / bandwidth / space, etc) in WHMCS? I've never used it, since when you supply the WHM package name, it works with what is setup in WHM Good question SoftDux. I'd like an explanation of that aspect myself as I am by no means clear. 0 Quote Link to comment Share on other sites More sharing options...
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