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Handling accounts that arent renewing


MACscr

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How do you guys handle accounts that say they want to only stay for x number or months, etc, but are paying by a month to month. Or lets say that you have a client that wants to end their account at the end for the month. If the client is paying with credit card or anything that automatically is billed at the end of the cycle, well, its kind of a problem. Setting them as in active wouldnt be correct either. I dont want to have to put it on a task list to remember to terminate or suspend or whatever at the end of the month. Any ideas? Am i missing something?

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  • 1 month later...

I'd love a feature which allowed me to say bill a package N times, for instance to allow a client to pay a bill in instalments.

 

I'd also like a category of product which didn't get stored in the database as a product, ie just went into an invoice. The application I'm thinking of is for one-off support call bills.

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