SwiftModders Posted February 1, 2007 Share Posted February 1, 2007 Hello Matt, For some reason the domains that are marked as enom and were migrated from MB are asking our clients for payment? How do I stop this and mark the domain as paid till their rightful date? - John 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted February 1, 2007 WHMCS CEO Share Posted February 1, 2007 The next due date on the domains page determines when the client will next be invoiced. 0 Quote Link to comment Share on other sites More sharing options...
SwiftModders Posted February 1, 2007 Author Share Posted February 1, 2007 Well it invoiced every single person who bought a domain through us even when their due date says it is 2 or 3 months away. Sorry, but I don't know what you mean? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted February 1, 2007 WHMCS CEO Share Posted February 1, 2007 Open a support ticket - no-one on the forums will be able to help you with this. I'll need to take a look at your settings. 0 Quote Link to comment Share on other sites More sharing options...
SwiftModders Posted February 1, 2007 Author Share Posted February 1, 2007 Unfortunately I can't until I buy a license or so it says when you use a free trail. You do not provide support for free-trail users. So when/if I buy the license I will let you know... 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted February 1, 2007 Share Posted February 1, 2007 Unfortunately I can't until I buy a license or so it says when you use a free trail. You do not provide support for free-trail users. So when/if I buy the license I will let you know... I would submit the ticket anyway as you never know. 0 Quote Link to comment Share on other sites More sharing options...
yabado Posted February 28, 2007 Share Posted February 28, 2007 Was this issued fixed? I am moving my mb database over in the coming weeks and want to make sure the same thing does not happen. 0 Quote Link to comment Share on other sites More sharing options...
ppc Posted March 2, 2007 Share Posted March 2, 2007 yeah any update on this? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted March 2, 2007 WHMCS CEO Share Posted March 2, 2007 I believe this was fixed. 0 Quote Link to comment Share on other sites More sharing options...
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