guestsrl Posted September 18, 2009 Share Posted September 18, 2009 Hi all. We are offering free domains for the whole package subscription. But in case of renew we have some issue. for example, let's assume that a customer will buy a package from 1 jan 2009 to 1 jan 2010. For that period we are registering a free domain. On 31 Dec 2009 a new invoice will be created. What if customer will not pay that invoice? We can disable the hosting package, but domain will be renews as usual. Is possibile to disable the domain autorenew and force user to pay the invoice? 0 Quote Link to comment Share on other sites More sharing options...
R-n-R Posted September 19, 2009 Share Posted September 19, 2009 The Domain Name will NOT be renewed if the domain renewal is on the invoice. We provide Free domains as well and the way we handle things, lets say a customer hosting is due on Jan 1, 2010, and their domain is due on March 19, 2010. We just change the DUE date (NOT the expiration date) of the domain name to match the Due date of the Hosting account, then the hosting account AND the domain due date are the same and come out on the same invoice. So, if they don't pay the invoice, their domain expires, well in this example it will not expire until March. 0 Quote Link to comment Share on other sites More sharing options...
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