hoball Posted February 1, 2007 Share Posted February 1, 2007 which is located at http://www.domain.com/whmcs/contact.php or do you use the ticket system all the way? 0 Quote Link to comment Share on other sites More sharing options...
ozzie Posted February 1, 2007 Share Posted February 1, 2007 Yes I am planning to use the pre-sales contact page and only give registered clients access to the ticket system. Ozzie 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted February 1, 2007 Share Posted February 1, 2007 Hey, I use a custom built contact form, which then gets piped over to my help desk by Kayako... From, Adam 0 Quote Link to comment Share on other sites More sharing options...
hoball Posted February 2, 2007 Author Share Posted February 2, 2007 it seems that the WHMCS contact form is not piped, they are just delivered through PHP mail it seems that whmcs may have the contact form piped also. If there are more than one (me :wink: )agree with this, i will post one in feature request.. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted February 2, 2007 WHMCS CEO Share Posted February 2, 2007 Why use an email pipe? If you want it in your ticket system, just setup a pre-sales department on the support desk and redirect the link. 0 Quote Link to comment Share on other sites More sharing options...
Chrisw Posted March 6, 2007 Share Posted March 6, 2007 Yes, but if you allow only registered clients access to support then unregistered members can't access pre-sales 0 Quote Link to comment Share on other sites More sharing options...
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