polyglot2 Posted September 1, 2009 Share Posted September 1, 2009 We have lots of entries like below in the Activity Log. Admin Email Notification Sending Failed - (Subject: WHMCS User Details Change) Admin Email Notification Sending Failed - (Subject: WHMCS New Order Notification) Admin Email Notification Sending Failed - (Subject: WHMCS Automatic Unsuspension Notification) Admin Email Notification Sending Failed - (Subject: New Cancellation Request) Admin Email Notification Sending Failed - (Subject: New Cancellation Request) Admin Email Notification Sending Failed - (Subject: WHMCS Automatic Domain Renewal Success Notification) Admin Email Notification Sending Failed - (Subject: WHMCS New Order Notification) I wonder if there are details as to why they failed. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted September 2, 2009 Share Posted September 2, 2009 usually when one of your "admins" has an invalid email address ... 0 Quote Link to comment Share on other sites More sharing options...
Gears Posted September 2, 2009 Share Posted September 2, 2009 I would assume that othellotech is right. I get in errors on my installation but they include the reason: Admin Email Notification Sending Failed - You must provide at least one mailer is not supported. (Subject: [Ticket ID: 6214239] New Support Ticket Response) I just have it set that admins don't receive notifications. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Mark Posted September 7, 2009 Share Posted September 7, 2009 (edited) To get this to work correctly without that error, you need to go to your admin settings and turn on - Support Ticket notifications: Tick this box to receive email notifications when new tickets are opened or responded to. I had the same issues and found the fix here: http://wiki.whmcs.com/Common_Troubleshooting_Tips Admin Email Notification Sending Failed - You must provide at least one mailer is not supported. At least one Administrator must be setup to receive notification emails, you should change this by enabling Support Tickets Notifications in Setup > Administrators > Edit. Edited September 7, 2009 by WHMCS Mark busted link 0 Quote Link to comment Share on other sites More sharing options...
polyglot2 Posted October 29, 2009 Author Share Posted October 29, 2009 (edited) usually when one of your "admins" has an invalid email address ... Sorry for the long time between replies. I forgot about this thread. Thanks, it doesn't seem to be the case here. I've checked all the admins and they have valid email addresses (no typos, no spaces, etc). And I think WHMCS should print the error detail anyway. Edited October 29, 2009 by polyglot2 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.