cron-comand to escalate won't work

[rudberg]

The command:

php -q /home/websiteuser/website.tld/whmcsfolder/cron.php escalations

does not work for me at my shared dreamhost hosting account where it gives me a

sh: php: command not found

error.

 

What should I write instead in order to be able to pass forward just the "escalation" command so I won't be getting a status report and a backup of the system every 5 minutes (as I understand the rest of the cron.php do for me)?

[rudberg]

A humble bump... Anyone know how I could make sure these runs instead, or should I go for Kayako and hope they have a solution I can use?

[atDev]

Ask your web host what the path to PHP is.

 

Then in the command replace "php" with the path they give you like:

/path/to/php -q /home/websiteuser/website.tld/whmcsfolder/cron.php escalations

[mylove4life]

can this be run in a web browser?

[sparky]

Yes it can... quite a long string though if you only want the escalations to run.

Obviously change the domain and whmcs/admin path

http://yourdomain.com/whmcs/admin/cron.php?escalations=1&skip_invoices=1&skip_latefees=1&skip_ccprocessing=1&skip_invoicereminders=1&skip_domainrenewalnotices=1&skip_suspensions=1&skip_terminations=1&skip_cancelrequests=1&skip_closetickets=1&skip_affreports=1&skip_ccexpirynotices=1&skip_usagestats=1&skip_backups=1

If you want the normal cron to run as well use

http://yourdomain.com/whmcs/admin/cron.php?escalations=1

[mylove4life]

cool, I did not think of that, I did use the later one...

[CB-HS Matt]

If you don't want a status report on everything every 5 minutes than change the cron runtime to once a day. You should only get your report once a day.

 

If you are talking about e-mail piping you an dev/null the command it is real easy explains how to do it run in the cron setup page of your cpanel account