Paypal Pro+ CVV Number problem

[leon_nerd]

Hi,

 

We are using PayPal Pro and whenever the customer enters the CC info with CVV number it keeps saying that the Card's CVV number is required. I have seen people reporting this issue and no replies have been given on this.

 

I would like to know if anyone has solved this issue then kindly help me out in fixing it. This is really frustrating and we cannot bill our customers till this starts working.

 

Thanks.

[Matt]

If you get an error relating to missing CVV number even when you do enter it then that indicates you have out of date template files in your custom template. Recopy creditcard.tpl from the latest default into your custom folder.

 

Matt

[mysmallbizu]

One that you have to take up with Paypal.

 

You have to upgrade your Paypal account and use their Advanced Fraud Controls to remove the requirement of having the CCV code on every transaction.

 

Getting the advanced fraud controls also depends on what country YOU are in so make sure to talk to your Paypal rep directly to get the full story

[leon_nerd]

Thanks a lot Matt for the resolutions. We really appreciate WHMCS's support in fixing all of our errors.

 

Now I have another query. I want to implement recurring billing system. I read in the forums that WHMCS doesn't save CVV number and for PayPal Pro I think we need to feed in the CVV number. Is that right? How can we tackle this issue? Does PayPal saves the CVV number and then let us perform a recurring billing through WHMCS without having to submit the CVV nuber again?

[mysmallbizu]

In Paypal you have to activate their advanced Fraud Controls on your account and then find the setting that removes the requirement for the CCV code to be present for a successful Credit Card Transaction.