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Reseller Central


Robz

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Hello

 

I have followed the procedure within the documents section and I just can't get the account to create within the Reseller Central when a package is purchased. I generated an API key within Reseller central and copied it over to WHMCS. package name within WHMCS and RC is also the same.

 

I have tried adding my reseller account details, although it wasn't required in the docs.

 

If someone could have a look at the pictures and tell me where I am going wrong please.

 

Thanks

1.jpg

2.jpg

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I have had a look in the activity log and there is an entry:

Module Create Failed - Service ID: 25 - Error: Please create a package first

 

Is this referring to creating a package in WHMCS or RC?

 

I have a package called HS1 in RC and added the name into the WHMCS module settings, so not sure what it is referring to.

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Fixed it! I had no luck on getting help so if anyone else gets into this problem, this is what I did:

 

I originally created a new group in WHMCS called Web Hosting, then created my product called SH1, but where I originally entered HS1 in the module settings (refer to my original picture) I should have entered Web Hosting - HS1.

 

I then had to also create a new package in RC called Web Hosting - HS1

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