Dixiesys Posted January 20, 2007 Share Posted January 20, 2007 Is there a way to refund a credit card charge from within WHMCS or do I have to login to auth.net and do it by hand (as I have to do with whoiscart now)? I looked in the online demo, manual, and forums but didn't see this mentioned. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
0 MACscr Posted January 20, 2007 Share Posted January 20, 2007 Refund unfortunately has to be done directly at your gateways interface just like you mentioned. Not sure if the different gateways api's allow it to be done remotely. If so, i really would like to see this as a feature request as well. 0 Quote Link to comment Share on other sites More sharing options...
0 Dixiesys Posted January 20, 2007 Author Share Posted January 20, 2007 The billing system an old employee wrote did refunds at auth.net, but alas he isn't around to keep it updated so I had to abandon it. So I am 100% positive it is possible, because he did it. 0 Quote Link to comment Share on other sites More sharing options...
0 MACscr Posted January 20, 2007 Share Posted January 20, 2007 The billing system an old employee wrote did refunds at auth.net, but alas he isn't around to keep it updated so I had to abandon it. So I am 100% positive it is possible, because he did it. Please submit this as a feature request and make sure you add a poll to it. I will definitely vote yes. 0 Quote Link to comment Share on other sites More sharing options...
0 WO-Jacob Posted January 20, 2007 Share Posted January 20, 2007 The billing system an old employee wrote did refunds at auth.net, but alas he isn't around to keep it updated so I had to abandon it. So I am 100% positive it is possible, because he did it. According to http://www.authorize.net/support/AIM_guide.pdf on page 38, therw would be two methods one could do. Before settlement, one could send a VOID, after settlement one could send a CREDIT (within 120 days of settlement). 0 Quote Link to comment Share on other sites More sharing options...
0 generic Posted January 21, 2007 Share Posted January 21, 2007 authorize.net allows you to refund from a control panel like whmcs, i do it from lpanel once in a while. If its not an existing feature, i suggest you put in a feature request, it should'nt be that hard to add in. 0 Quote Link to comment Share on other sites More sharing options...
0 yabado Posted February 2, 2007 Share Posted February 2, 2007 I agree. It is quite easy in fact. I am an AuthorizeNet Certified Solution developer. I can even write it up and send the code to Matt if that would make things go faster. 0 Quote Link to comment Share on other sites More sharing options...
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Dixiesys
Is there a way to refund a credit card charge from within WHMCS or do I have to login to auth.net and do it by hand (as I have to do with whoiscart now)?
I looked in the online demo, manual, and forums but didn't see this mentioned. Thanks!
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