ServerTweak.com Posted June 22, 2009 Share Posted June 22, 2009 Sales > template 1 Quotes > tempate 2 how can this be done ? 0 Quote Link to comment Share on other sites More sharing options...
Stream101 Posted June 23, 2009 Share Posted June 23, 2009 I'm actually not sure if this can be done. I would encourage entering a support ticket and asking if it could be done. If it can't, ask if it could be implemented. 0 Quote Link to comment Share on other sites More sharing options...
LemonBarley Posted June 23, 2009 Share Posted June 23, 2009 this is a good idea, i shall mark this thread and see if there is any respond.. ServerTweak.com, if you have any respond, please let me know. thanks! 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted June 23, 2009 Share Posted June 23, 2009 Hi, You will be able to achieve that using the conditional display feature in the email templates. 0 Quote Link to comment Share on other sites More sharing options...
ServerTweak.com Posted June 23, 2009 Author Share Posted June 23, 2009 this is what i have as a mod but can't get it to work template step2 <tr> {if $ticket_department eq "quotes"} <td class="fieldarea">{$LANG.supportticketsticketsubject}</td> <td><input type="text" name="subject" size="60" value="Colo Quote Request" /></td> {else} <td class="fieldarea">{$LANG.supportticketsticketsubject}</td> <td><input type="text" name="subject" size="60" value="{$subject}" /></td> {/if} </tr> 0 Quote Link to comment Share on other sites More sharing options...
ServerTweak.com Posted June 23, 2009 Author Share Posted June 23, 2009 I would just like to have a 2nd template working for quotes 0 Quote Link to comment Share on other sites More sharing options...
ServerTweak.com Posted June 23, 2009 Author Share Posted June 23, 2009 Hi,You will be able to achieve that using the conditional display feature in the email templates. don't want an email template modded, i like to use the department Quotes as a new form to request quotes. The layout on quotes tickets needs to have set valves. 0 Quote Link to comment Share on other sites More sharing options...
sahostking Posted November 2, 2012 Share Posted November 2, 2012 This is a great idea. I would love such a feature 0 Quote Link to comment Share on other sites More sharing options...
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