bethelwe Posted June 2, 2009 Share Posted June 2, 2009 Let me explain the issue I am facing. Mr. A place a domain registration Order. He will pay me money with in 3 days. I go ahead and accept his order, so the domain registration order is now executed and the domain is registered. But I keep the invoice status as still Pending. Latter Mr. A gave me money. This time, I go to his invoice and choose the option Add Payment. So added the Payment and Payment Confirmation email is SENT. At this stage, the newly registerd domain is renewed for another one year. Why does it get auto renewed when I make add payment for the Orginal Domain Registration Invoice? Is there any way to prevent this Auto Renewal for the above case? Your help appreciated. ==== I am not able to post a support ticket from my WHMCS as I got this WHMCS license under a Reseller Hosting Plan of Westnic ### DEBUG INFORMATION ### Registered to: Adil Aliev License Type: Monthly Lease License Key: <<should not be posted>> License Expires: 2009-06-17 WHMCS URL: http://clients.bethelwebhost.com WHMCS Version: 3.8.1 User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; http://bsalsa.com) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618) PHP Version: 5.2.9 MySQL Version: 5.0.67-community 0 Quote Link to comment Share on other sites More sharing options...
Zorro67 Posted June 2, 2009 Share Posted June 2, 2009 Easy at least on the ticket option. Order a free 14 day trial product, which at least gets you registered, or order a branding removal product. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted June 2, 2009 Share Posted June 2, 2009 Latter Mr. A gave me money. This time, I go to his invoice and choose the option Add Payment. So added the Payment and Payment Confirmation email is SENT. At this stage, the newly registerd domain is renewed for another one year. Why does it get auto renewed when I make add payment for the Orginal Domain Registration Invoice? Is there any way to prevent this Auto Renewal for the above case? Once you've manually registered the domain for your client, set the registrar to "Email". Then, after you've received payment and paid the invoice, you can set it back to your registrar. 0 Quote Link to comment Share on other sites More sharing options...
oempire Posted July 5, 2009 Share Posted July 5, 2009 you should really remove your licence from the post?? 0 Quote Link to comment Share on other sites More sharing options...
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