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Blank screen after clicking complete order


sLIVER

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After completing info form and clicking 'complete order', there's only a blank screen with the same URL as the form page. The invoice does get created if the user goes back into the main portal screen. The invoice can be viewed then and paid...but of course, I'd rather it be paid right after the user adds their information...

 

Any suggestions? Thanks!

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  • 2 months later...

We are having teh exact same error, it only started recently (we were only alerted to it today). The strange thing is the orders still go through...

 

The error we are getting is - Fatal error: Template error: [in orderforms/default/complete.tpl line 29]: syntax error: unrecognized tag 'var' (Smarty_Compiler.class.php, line 583) in /var/www/ihshop/includes/smarty/Smarty.class.php on line 1095

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