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cPanel Package upgrades


adamn

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I've recently installed v4 when switching from modernbill. I have a problem with package upgrades, I've had a couple of clients upgrade their pacakges, they've done this through the client area I then approve the orders and get a message saying it was successful however this isn't reflected in their package in WHMCS or on the server. I have to manually change their package and then click the "Change Package" button.

 

I would expect the whole process after the approval to be automated, is this not the case or have I configured something incorrectly?

 

Thanks

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