DevDev Posted January 10, 2007 Share Posted January 10, 2007 When I use the import script it doesn't import the e-mail addresses. And also when I create a new account the password that it shows for the cpanel login is worng, also I enter what udsername and password I want that account to have but it goes ahead and creates its own, and the password it gives me is jsut numbers and is wrong. How am I supposed to know waht it is and how is the client suppsoed to know? 0 Quote Link to comment Share on other sites More sharing options...
Willx Posted January 10, 2007 Share Posted January 10, 2007 Well, first off what import script do you mean 0 Quote Link to comment Share on other sites More sharing options...
DevDev Posted January 10, 2007 Author Share Posted January 10, 2007 the cpanel whm import scriipt for the hosting accounts 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted January 10, 2007 Share Posted January 10, 2007 When I use the import script it doesn't import the e-mail addresses. And also when I create a new account the password that it shows for the cpanel login is worng, also I enter what udsername and password I want that account to have but it goes ahead and creates its own, and the password it gives me is jsut numbers and is wrong. How am I supposed to know waht it is and how is the client suppsoed to know? AFAIK, passwords are not imported, maybe not even usernames. Password encryption within cpanel is one way and their is no way to read one, just reset them. Its a security issue. Users cant pick their own cpanel username or password when accounts are created, password are automatically generated by whmcs. The password is not wrong and is correct. Remember that passwords and usernames for whmcs are different than their cpanel username/passwords. When NEW accounts a created, the cpanel username and password will be stored correctly within whmcs. If you dont know an existing customers password, your going to have to reset it wih whmcs (in v3 only) or reset it with cpanel and add that information manually to whmcs. 0 Quote Link to comment Share on other sites More sharing options...
DevDev Posted January 10, 2007 Author Share Posted January 10, 2007 okay what about importing e-mails? 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted January 10, 2007 Share Posted January 10, 2007 okay what about importing e-mails? http://www.whmcs.com/forums/viewtopic.php?t=2251&highlight=whm+import+email I dont think its supposed to do it, so it would probably be best if matt turned that post into a feature request. Might want to suggest that to him. 0 Quote Link to comment Share on other sites More sharing options...
DevDev Posted January 10, 2007 Author Share Posted January 10, 2007 thanks for all of your help if you want to help me with this completly new problem though lol. I just did a direct transfer over to a new dedicated server and now I cna't edit my packages and services or delete them I hit the buttons and it jsut refreshes 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted January 10, 2007 Share Posted January 10, 2007 thanks for all of your help if you want to help me with this completly new problem though lol. I just did a direct transfer over to a new dedicated server and now I cna't edit my packages and services or delete them I hit the buttons and it jsut refreshes Open up a new topic and i will try and help( HINT: register globals are probably off). 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted January 10, 2007 WHMCS CEO Share Posted January 10, 2007 You can't delete a product if someone is assigned to it. 0 Quote Link to comment Share on other sites More sharing options...
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