freedombi Posted May 11, 2009 Share Posted May 11, 2009 Is there a way to have some support departments not send any email to the customer at all? This would be used for internal issues, such as accounting or tracking orders which require action from us. The option "Tick this box to not send the autoresponder message for new tickets" only seems to disable email to admins, not the customer. 0 Quote Link to comment Share on other sites More sharing options...
Justin L Posted November 4, 2009 Share Posted November 4, 2009 Bump. I need an answer to this as well. 0 Quote Link to comment Share on other sites More sharing options...
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