lainard Posted January 8, 2007 Share Posted January 8, 2007 I tried to download backup database through Menu Backup and brought me to blank Pages version : v3 R2 0 Quote Link to comment Share on other sites More sharing options...
adakist Posted January 8, 2007 Share Posted January 8, 2007 I tried this feature and was able to download a backup without any problems -- it may be a very specific environment that it does not work, or it may be some problem with the configuration of your server. I think it would be best to open a support ticket for this to troubleshoot it further, unless Matt already knows the cause. 0 Quote Link to comment Share on other sites More sharing options...
yabado Posted January 8, 2007 Share Posted January 8, 2007 Also look at your httpd error log to see what is causing it. That will help Matt analyze the problem. 0 Quote Link to comment Share on other sites More sharing options...
lainard Posted January 8, 2007 Author Share Posted January 8, 2007 It was working with Release I after upgrade now that feature does not working i dont see any error on error_log 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted January 8, 2007 WHMCS CEO Share Posted January 8, 2007 How big is your database? With large databases, it can timeout if your PHP max execution time is set at 30 seconds for example and leave you with a blank page. 0 Quote Link to comment Share on other sites More sharing options...
lainard Posted January 11, 2007 Author Share Posted January 11, 2007 How big is your database? With large databases, it can timeout if your PHP max execution time is set at 30 seconds for example and leave you with a blank page. yes you are right Matt i have higher the time and now works fine 0 Quote Link to comment Share on other sites More sharing options...
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