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software not sending out all invoices!!


isdoo

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Hi,

 

I am not sure how many domains I have affected, but I have at least one domain that the system has not sent an invoice for.

 

The domain xxxxxxx.com expires on 24/04/2009, and this is the next due date and also the expiry date.

 

I am set to send out invoices 45 days in advance.

 

Any idea why the system would not be sending out invoices - I dread to know how many others have not been sent out, as there is no easy way (AFAIK) to see which invoices have been generated for any particular domain / service.

 

When a client has over 150 domains and invoices almost daily then it is not easy to search through every invoice, not know what is missing.

 

Thanks.

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Now the syetm has sent out

 

Our records show that you are the billing contact for the domain name xxxxxxx.com, which is due for renewal before 29/04/2011.

 

The domain name(s) listed below will expire in 731 days.

 

 

Ironically this is the same domain name!

 

 

Anyone have any suggestions as to what is going wrong?

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