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Intergrating Knowledgebase Into Main Site


KingJ

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We currently have two sites, http://game.kingj.net, our main site outlining all of our products and features and https://billing.game.kingj.net, our billing portal. Clients only make their way to the billing portal to manage their billing or to order by clicking a link from the main site.

 

We want to make use of the knowledge base to provide more help to our customers. However, we would much perfer to have it on our main website as it gets far more traffic and would assist SEO.

 

How might I go about doing this? The billing and main sites are on two different servers so this might be an issue. I just want to be able to put the knowledge base into the main content area, but use absolute URLs - so iframes are out of the question.

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  • 3 weeks later...

Hi KingJ

 

We had this conundrum a long while ago, when deciding to move from kayako to whmcs' bult in KB......

 

After spending days trying to understand the combination of re-write and re-direct rules, we opted to move the shop to a virtual subdirectory on the same host server as the actual website, and put in 301 redirects from the old subdomain locations, it was just so much easier.

 

Check it out - http://www.xtrgameservers.com/services/

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Annoyingly, our WHMCS install is on a different server to our main site. We also have a separate SSL certificate for WHMCS which would need to re-bought if we chose to merge them into one domain and seperate with folders.

 

One idea i've had is to install WHMCS on the main site and link it to the WHMCS DB on the WHMCS server. Then, I can use rewrite rules on the main site to make it appear as if the KB was being loaded from within the page, i'll need to talk to Matt about this regarding licencing.

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