Where does "Pre-sales" form's email goes?

johnh · January 4, 2007

hi,

I have noticed that I don't and not sure where

"If you have pre-sales questions, click here to contact us."'s form's email goes?

does this form send email to where? because I don't see where to set email address for this.. I only see that enable this link or not on setting..

anyone know?

thanks

Matt · January 4, 2007

It is sent to the address entered in Configuration > General Configuration

johnh · January 5, 2007

anyway to set this form to send other email? Because it need to be seperate since it is pre-sales questions..

thanks

bedot · January 5, 2007

the presales form will always deliver to the email configured in the general configuration as matt said, only way to make it deliver else where is to create a custom pre-sales page, having it post to another page which delivers to a specified email address which is easy enough todo.

example: http://www.bedot.net/contact.php

johnh · January 5, 2007

is that custom form? or modifed one?

thanks

bedot · January 5, 2007

modified, but basically re-wrote the contact.tpl.. and had it post to submit.php ( which validates and sends mail via phpmail() )

Lost the code validation, as I do validation on the fields rather than that one box..

MACscr · January 5, 2007

Why not just link to the Sales Department or whatever department you like? That way it creates a ticket as well for better tracking. Heck, you could call the department Pre-Sales. This would be very helpful for tracking leads. I think Matt is going to enable the ability to assign tickets to accounts as well. So once the lead becomes a client, you could associate those tickets with them so that you would have a better history of contact with a client.

Basically you would change the pre-sales contact form link to something like this:

http://demo.whmcs.com/submitticket.php?step=2&deptid=002

johnh · January 5, 2007

Actually I am gong to pipe emails for only registered users for billing, sales, support like that and like to create pre-sales to contact with public and potential customers (that is what I am doing on current system MB and kayako, I am middle of intergration for WHMCS)

and as you know once, I check only "registered user only" on setting, it won't take any emails from non-customers.

that's why..

bedot, are you able to share your contact that you have? if it is okay, could you pm me?

thanks

bedot · January 5, 2007

Contact.tpl


{$LANG.contactheader}</p>
{if $sent}
<p align=center>[b]{$LANG.contactsent}[/b]</p>
{else}
<form method="post" action="submit.php">
{if $errormessage}


<font style="color:#cc0000">{$LANG.clientareaerrors}</font>
<ul>
{$errormessage}
[/list]</p>
{/if}
<table width=100% align=center>
<tr><td width="224">{$LANG.contactname}</td><td width="488"><input type="text" name="Name" size="30" value="{$name}">
<font size="2" face="Arial" color="#0195FE">*</font></td>
<td rowspan="13" style="padding-left: 10px" valign="bottom"> 

<font size="2" face="Arial">[b]
<font color="#0195FE">Mail:</font>[/b]

Company Name

Company Address



[b]<font color="#0195FE">Phone:</font>[/b]

Company Telephone



[b]<font color="#0195FE">Email:</font>[/b]

Company Email </font> </td>
</tr>
<tr>
<td width="224">{$LANG.contactcompany}</td><td width="488">
<input type="text" name="Company" size="30" value="{$company}">
</td>
</tr>

<tr>
<td width="224">{$LANG.contactaddress}</td><td width="488">
<textarea name="Address" rows=8 cols="53">{$message}</textarea>
</td>
</tr>

<tr><td width="224">{$LANG.contactemail}</td><td width="488"><input type="text" name="Email" size="30" value="{$email}">
<font color="#0195FE" size="2" face="Arial">*</font></td></tr>

<tr><td width="224">{$LANG.contactphone}</td><td width="488"><input type="text" name="Phone" size="30" value="{$name}">
<font color="#0195FE" size="2" face="Arial">*</font></td></tr>

<tr><td width="224">{$LANG.contactmobile}</td><td width="488"><input type="text" name="Mobile" size="30" value="{$name}"></td></tr>

<tr><td width="224" valign="top">{$LANG.contactinterested}</td><td width="488">
<table border="0" width="100%" id="table2" style="border-collapse: collapse">
	<tr>
		<td><font size="1" face="Arial"><input type="checkbox" name="HostingSolution" value="HostingSolution"></font><font face="Arial" size="2"> 
		Hosting Solution</font></td>
		<td><font size="1" face="Arial"><input type="checkbox" name="WebsiteDevelopment" value="WebsiteDevelopment"></font><font face="Arial" size="2"> 
		Website Development</font></td>
	</tr>
	<tr>
		<td><font size="1" face="Arial"><input type="checkbox" name="RemoteBackups" value="RemoteBackups"></font><font face="Arial" size="2"> 
		Remote Backups</font></td>
		<td><font size="1" face="Arial"><input type="checkbox" name="EcommerceSolutions" value="EcommerceSolutions"></font><font face="Arial" size="2"> 
		Ecommerce Solutions</font></td>
	</tr>
	<tr>
		<td><font size="1" face="Arial"><input type="checkbox" name="SiteRelocation" value="SiteRelocation"></font><font face="Arial" size="2"> 
		Site Relocation</font></td>
		<td><font size="1" face="Arial"><input type="checkbox" name="ProactiveMonitoring" value="ProactiveMonitoring"></font><font face="Arial" size="2"> 
		Proactive Monitoring</font></td>
	</tr>
	<tr>
		<td><font size="1" face="Arial"><input type="checkbox" name="SuperFlexible" value="SuperFlexible"></font><font face="Arial" size="2"> 
		Super Flexible File Sync</font></td>
		<td><font size="1" face="Arial"><input type="checkbox" name="ServersAlive" value="ServersAlive"></font><font face="Arial" size="2"> 
		Servers Alive</font></td>
	</tr>
</table>
</td></tr>

<tr><td width="224">{$LANG.contactprefer}</td><td width="488">
<table border="0" width="100%" id="table3" style="border-collapse: collapse">
	<tr>
		<td><font size="1" face="Arial">
		<input type="checkbox" name="pref_phone" value="Phone"></font><font face="Arial" size="2"> 
		Phone</font></td>
		<td><font size="1" face="Arial">
		<input type="checkbox" name="pref_email" value="Email"></font><font face="Arial" size="2"> 
		Email</font></td>
		<td><font size="1" face="Arial">
		<input type="checkbox" name="pref_mail" value="Mail"></font><font face="Arial" size="2">Mail 
		/ Brochure</font></td>
	</tr>
</table>
</td></tr>

<tr><td width="224">{$LANG.contacthearaboutus}</td><td width="488"><input type="text" name="Hearofus" size="30" value="{$name}"></td></tr>

<tr>
<td width="224" valign="top">{$LANG.contactmessage}</td>
<td width="488" valign="top">
<font color="#0195FE">
<textarea name="Message" rows=8 cols="53">{$message}</textarea><font size="2" face="Arial"> *</font></font>
</td>
</tr>

<tr>
<td width="224" valign="top"></td><td width="488">
<p align=left><input type="submit" value="{$LANG.contactsend}"></p>
</td>
</tr>

<tr>
<td width="224" valign="top"></td><td width="488">
<p align="right"><font size="2" face="Arial" color="#0195FE">* </font>
<font size="2" face="Arial">Required Fields</font>
</td>
</tr>

</table>
</form>
{/if}

Submit.php

<?php 

// get posted data into local variables
$EmailFrom = Trim(stripslashes($_POST['Email'])); 
$EmailTo = "your email address here";
$Subject = "Contact From Website";

$Name = Trim(stripslashes($_POST['Name'])); 
$Company = Trim(stripslashes($_POST['Company'])); 
$Address = Trim(stripslashes($_POST['Address']));
$Phone = Trim(stripslashes($_POST['Phone']));
$Mobile = Trim(stripslashes($_POST['Mobile']));

$HostingSolutions = Trim(stripslashes($_POST['HostingSolutions']));
$WebsiteDevelopment = Trim(stripslashes($_POST['WebsiteDevelopment']));
$RemoteBackups = Trim(stripslashes($_POST['RemoteBackups']));
$EcommerceSolutions = Trim(stripslashes($_POST['EcommerceSolutions']));
$SiteRelocation = Trim(stripslashes($_POST['SiteRelocation']));
$ProactiveMonitoring = Trim(stripslashes($_POST['ProactiveMonitoring']));
$SuperFlexible = Trim(stripslashes($_POST['SuperFlexible']));
$ServersAlive = Trim(stripslashes($_POST['ServersAlive']));


$pref_phone = Trim(stripslashes($_POST['pref_phone']));
$pref_email = Trim(stripslashes($_POST['pref_email']));
$pref_mail = Trim(stripslashes($_POST['pref_mail']));

$Hearofus = Trim(stripslashes($_POST['Hearofus'])); 

$Message = Trim(stripslashes($_POST['Message'])); 

// validation
$validationOK=true;
if (Trim($EmailFrom)=="") $validationOK=false;
if (Trim($Name)=="") $validationOK=false;
if (Trim($Phone)=="") $validationOK=false;
if (Trim($Message)=="") $validationOK=false;
if (!$validationOK) {
 print "<meta http-equiv=\"refresh\" content=\"0;URL=contact.php\">";
 exit;
}

// prepare email body text
$Body = "";
$Body .= "Name: ";
$Body .= $Name;
$Body .= "\n";
$Body .= "\n";
$Body .= "Company: ";
$Body .= $Company;
$Body .= "\n";
$Body .= "\n";
$Body .= "Address:\n";
$Body .= $Address;
$Body .= "\n";
$Body .= "\n";
$Body .= "Phone: ";
$Body .= $Phone;
$Body .= "\n";
$Body .= "\n";
$Body .= "Mobile: ";
$Body .= $Mobile;
$Body .= "\n";
$Body .= "\n";
$Body .= "Interested In:\n";
$Body .= $HostingSolutions;
$Body .= "\n";
$Body .= $WebsiteDevelopment;
$Body .= "\n";
$Body .= $RemoteBackups;
$Body .= "\n";
$Body .= $SiteRelocation;
$Body .= "\n";
$Body .= $ProactiveMonitoring;
$Body .= "\n";
$Body .= $SuperFlexible;
$Body .= "\n";
$Body .= $ServersAlive;
$Body .= "\n";
$Body .= "\n";
$Body .= "How would you like to be contacted:\n";
$Body .= $pref_phone;
$Body .= "\n";
$Body .= $pref_email;
$Body .= "\n";
$Body .= $pref_mail;
$Body .= "\n";
$Body .= "\n";
$Body .= "How did you hear of us: ";
$Body .= $Hearofus;
$Body .= "\n";
$Body .= "\n";
$Body .= "Message:\n";
$Body .= $Message;
$Body .= "\n";

// send email 
$success = mail($EmailTo, $Subject, $Body, "From: <$EmailFrom>");

require("dbconnect.php"); 
require("includes/functions.php"); 

$pagetitle = $_LANG['contactareatitle'];
$pageicon = "images/support/contact.gif";
$breadcrumbnav=''.$_LANG['supportlink'].$_LANG['globalsystemname'].$_LANG['supportlinkclose'].$_LANG['custombreadcrum'].$_LANG['contactlink'].$_LANG['contacttitle'].$_LANG['contactlinkclose'].''; 

require("init.php"); 

if ($_SESSION['loggedinstatus']=="true") {
# User is Logged In - put any code you like here
} 

# Define the template filename to be used without the .tpl extension
$templatefile = "submit"; 

/*
To assign variables in Smarty use the following syntax. 
$smarty->assign('variablename', '$value');
This can then be used as {$variablename} in the template
*/ 

include("display.php"); 

?>

Submit.tpl

Take the contact page, and delete the form put a lovely message...

----

Sorry about formatting but thats it, hope thats helpful.

johnh · January 6, 2007

thanks, bedot. LOL..

thanks again.!!

johnh · January 15, 2007

bedot, what is Submit.tpl? I don't see any code for this..

Where does "Pre-sales" form's email goes?

Recommended Posts

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Link to comment

Share on other sites

Join the conversation

Recently Browsing 0 members

Important Information