johhnyb Posted January 3, 2007 Share Posted January 3, 2007 Hi, I have just set the domain buying module in administration and I I tried to buy a domain. I have paid for it, in client area there is my domain but it status is pending. When I checked this domain at directnic and this domain is still avaliable to download. Why? Anyone can help me? Thanks 0 Quote Link to comment Share on other sites More sharing options...
s1rk3ls Posted January 3, 2007 Share Posted January 3, 2007 On domain orders, you have to accept the orders and register them - once you click the button to accept the order (Which changes the status from pending to active) you will be given a link to register the domain - or you can click the register button under the domains tab on the users account. This will send the command to your registrars API to register the domain for you. The reason it is not processed automatically is for your safety since you are charged for the domain regardless if the order is fraudulent or not. This allows you to verify the order before processing it. 0 Quote Link to comment Share on other sites More sharing options...
johhnyb Posted January 3, 2007 Author Share Posted January 3, 2007 That's helped. I have found this button but after clicking on that I got the message: DirectI Client Details Validation Error I have set the details as I get it from the DirectI 0 Quote Link to comment Share on other sites More sharing options...
riuhost Posted January 3, 2007 Share Posted January 3, 2007 try to check the phone number in profile. set it to: country_code.phone_number_with_area_code 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted January 3, 2007 WHMCS CEO Share Posted January 3, 2007 These are the rules DirectI use that your clients data has to match: http://manage.resellerclub.com/kb/servlet/KBServlet/faq422.html 0 Quote Link to comment Share on other sites More sharing options...
johhnyb Posted January 3, 2007 Author Share Posted January 3, 2007 I still have a problem where the data should be configured correctly? (where to do it?). Who is a client in that way? I as a domain reseller or my clinets? when I go to my client page on the domains tab I also have error message: Registrar Error: Domain name not found 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted January 3, 2007 WHMCS CEO Share Posted January 3, 2007 Your client in WHMCS is the one that is failing the validation. The reason for the error is because the domain is not yet registered. 0 Quote Link to comment Share on other sites More sharing options...
johhnyb Posted January 3, 2007 Author Share Posted January 3, 2007 I don't understand you. I want to register domain and you answer me thet doamin is not registred yet. What's going on? 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted January 3, 2007 Share Posted January 3, 2007 I don't understand you. I want to register domain and you answer me thet doamin is not registred yet. What's going on? When a client orders a domain (no matter how you have things setup), you still have to manually click the "Register Domain with Registrar" link at the top of the Order your viewing after order has been made active. 0 Quote Link to comment Share on other sites More sharing options...
johhnyb Posted January 4, 2007 Author Share Posted January 4, 2007 yes but after clicking on that link I recive an error... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted January 4, 2007 WHMCS CEO Share Posted January 4, 2007 If you aren't running the free trial, simply open a ticket and I'll take a look. 0 Quote Link to comment Share on other sites More sharing options...
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