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[RESOLVED] Quotes not sending


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(Apologies if this is a duplicate submission...had a power glitch and I'm not sure it the original got posted.)

 

When I try to send a quote by hitting either "Download PDF" or "Send as PDF" I get a blank screen. I'm running 3.8.2 -- never tried the quotes system on any earlier version so I don't know if it's a new problem or not.

 

Blank screen shows: whmcs/admin/quotes.php?action=sendpdf&id=3 (or action=dlpdf for download)

 

Forum thread: http://forum.whmcs.com/showthread.php?t=18811 seems to discuss this same behavior.

 

Thanks.

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It'll be a template issue. Add a line $display_errors=true; to the configuration.php file and retry it which should give an error. If you can't figure it out based on that, open a ticket for furthur assistance.

 

Matt

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That was it. Thanks!

 

In case it's useful to someone else: I'm using an older, custom template and didn't update it with the new quotepdf.tpl file when that functionality was added. (whmcs/templates/<mytemplate>/quotepdf.tpl)

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