xxsashixx Posted April 8, 2009 Share Posted April 8, 2009 It is regarding this > http://forum.whmcs.com/showthread.php?p=99326 I have fixed the above problem.. But now whenever there is a new ticket, it appears in my email but then I see no active support tickets in the admin panel. Also IPs show up as ffff:xx.xx.xx Thanks. 0 Quote Link to comment Share on other sites More sharing options...
GORF Posted April 8, 2009 Share Posted April 8, 2009 Why didn't you reply in the original thread? 0 Quote Link to comment Share on other sites More sharing options...
ChrisGooding Posted April 9, 2009 Share Posted April 9, 2009 Have you made sure that you have permissions for the relevant support departments? Configuration -> Administrators -> AdminName Then simply check the departments that the admin can have access to. 0 Quote Link to comment Share on other sites More sharing options...
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