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Forgotten Password


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StartYourServer.com offers reseller hosting to people starting their own webhosting company. We primarily recommend that our clients use WHMCS since it is the software that we are the most familiar with. However, one of our clients has run into an issue.


He cannot remember the password to his Admin CP. We told him to use the "Forgot Password" link at the Admin Login page. However, the email that it is sending his password to is no longer valid. Is there any way that he can retrieve his password through cPanel?


Thank you for taking the time to read this.

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No offense intended but inquiries like this will cost you clients.


Go to Cpanel

Open PHPmyadmin

Click the DB for WHMCS

Click tbladmins

Click Browse

Click edit (the pencil image) for the admin

Change the email address

Or you could change the password HASH to 5f4dcc3b5aa765d61d8327deb882cf99 which is 'password' then login and change it.

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